Executive Assistant, President & CEO

NeighborWorks as a Company and an Employer

Picture yourself in a collaborative, diverse hybrid environment surrounded by colleagues who challenge, encourage and inspire you to support mission-driven work. This opportunity includes a competitive total rewards package with a 401(k) match of up to 12%, 11 paid holidays, generous leave (including 40 hours of paid volunteer time) and industry-leading benefits. Begin your career with NeighborWorks® America and gain access to our Staff Training and Education Program (STEP), designed to support your continued growth and development. Our benefits are structured to support a balanced, fulfilling life, empowering staff to bring their best selves to work each day.

For over 45 years, Neighborhood Reinvestment Corp., a national, nonpartisan nonprofit organization known as NeighborWorks America, has worked to make every community a place of opportunity. Our network includes nearly 250 organizations in every state, the District of Columbia and Puerto Rico. NeighborWorks America provides grant funding, peer exchange, technical assistance, evaluation tools and professional learning as the nation's leading trainer of housing and community development professionals. NeighborWorks network organizations serve their communities with affordable homes—owned and rented—financial counseling and coaching, resident-led community building and partnerships in health, employment and education.

We are a mission-based organization committed to building a high-performing work culture, guided by the following core values:

• We hold ourselves and each other accountable.

• We act with integrity.

• We lead with curiosity.

• We pursue excellence with courage.

• We respect, honor and celebrate each other.

• We collaborate with purpose.

Work at a Glance: Enable CEO Effectiveness and Impact.

Position Summary:

The Executive Assistant, President & CEO serves as a strategic and operational partner to the President and CEO, helping advance executive priorities and ensure the effective operation of the Executive Office. The position provides high-level executive support, coordinates communications, governance activities, and cross-functional initiatives, and serves as a key point of contact for senior leaders, Board stakeholders, and executive support staff. The incumbent manages complex and confidential matters, facilitates information flow, and ensures timely follow-through on executive commitments. Through strong judgment, organization, and relationship management skills, the Executive Assistant helps drive alignment, accountability, and the successful execution of the CEO's priorities.

Essential Duties/Responsibilities:

• Executive Office Management & CEO Support
  • Manages the day-to-day operations of the Executive Office, ensuring the efficient flow of information, priorities, and communications to and from the CEO.
  • Oversees the CEO's calendar, meeting schedules, and commitments, ensuring priorities are effectively coordinated and aligned with organizational needs.
  • Serves as a central point of coordination for requests to the CEO and ensures timely follow-up on assignments, commitments, and action items.
  • Coordinates preparation of briefing materials, background information, presentations, and other resources required for CEO meetings, events, speaking engagements, and stakeholder interactions.
  • Manages the CEO's meeting preparation process, ensuring logistics, briefing materials, agendas, and supporting documentation are complete and delivered on schedule.
  • Supports the CEO at selected meetings and events by coordinating materials, documenting key discussions, and monitoring follow-up actions.
  • Maintains highly confidential information and communications with discretion and professionalism.

• Executive Communications & Information Management
  • Coordinates with the Marketing & Communications Division to ensure executive communications, speeches, presentations, talking points, and other materials are developed, reviewed, and delivered in a timely manner.
  • Assists with drafting, editing, formatting, and distribution of internal, external, and board-related correspondence and communications on behalf of the CEO.
  • Works with divisions across the organization to gather information, materials, and updates needed to support the CEO's activities and decision-making.
  • Maintains systems, records, and knowledge-management processes that support effective information flow and document management within the Executive Office.

• Board Relations & Governance Support
  • Oversees board meeting logistics and scheduling, working closely with the Board Liaison to facilitate the timely preparation and distribution of board materials.
  • Serves as a liaison between the CEO's Office and Board staff to support board communications, meeting coordination, and information requests.
  • Assists in the preparation, review, and coordination of materials, reports, and communications for Board meetings and committee activities.

• Executive Leadership & Meeting Coordination
  • Coordinates Senior Leadership Team, Officer, and other executive meetings, including agenda development, meeting logistics, note-taking, action-item tracking, and follow-up.
  • Ensures timely follow-through on action items and commitments arising from executive leadership meetings.
  • Supports coordination and communication among executive leadership team members as requested by the CEO.

• Executive Office Administration & Financial Management
  • Manages the Executive Office budget and administrative expenditures, ensuring timely processing, monitoring, and recordkeeping.
  • Supports procurement, invoicing, travel arrangements, and other administrative activities associated with the Executive Office.
  • Maintains office procedures and administrative systems that support efficient operations.

• Staff Supervision & Executive Office Coordination
  • Supervises the Executive Office Coordinator and other assigned staff, fellows, or interns, establishing priorities, monitoring workload, and ensuring high-quality customer service and administrative support.
  • Coordinates activities and promotes collaboration and information sharing among executive assistants supporting the executive leadership team.
  • Provides guidance and support to Executive Office staff to ensure effective service delivery and continuous improvement.

• Special Projects & Organizational Support
  • Supports the planning and coordination of executive office events, leadership meetings, staff engagements, and special projects.
  • Participates in organizational committees, task groups, and cross-functional initiatives as assigned by the CEO.
  • Performs other related duties as assigned to support the goals and objectives of the Executive Office.

Nature of Work Contacts:

Internal Contacts

1. CEO to coordinate executive priorities, communications, meetings, special projects, and follow-up on commitments.
2. Executive Leadership Team and senior managers to facilitate information exchange, gather materials, coordinate meetings, and support executive initiatives.
3. Board Liaison, Corporate Secretary, and other governance-related staff to support Board and committee activities.
4. Executive assistants and administrative staff across the organization to coordinate executive support activities and promote operational consistency.
5. Employees at all levels to facilitate requests, communications, and Executive Office activities.

External Contacts

1. Members of the Board of Directors and Board committee members regarding meeting logistics, materials, communications, and administrative coordination.
2. Consultants, vendors, and service providers supporting Executive Office activities and special projects.
3. Community partners, industry organizations, conference organizers, and external stakeholders regarding scheduling, meetings, events, and CEO engagements.
4. Government, nonprofit, philanthropic, and business representatives regarding routine communications and coordination on behalf of the Executive Office.

Fiscal Responsibilities:

• Administers the Executive Office budget and monitors expenditures to ensure alignment with approved funding levels.
• Reviews and processes expenses related to Executive Office operations, Board activities, meetings, travel, and special projects.
• Assists with budget planning, forecasting, and financial reporting.
• Ensures compliance with organizational financial policies and procedures.

Required Minimum Qualifications:
(a) Education: Bachelor's degree in Business Administration, Public Administration, Communications, Nonprofit Management, Organizational Leadership, or a related field, or an equivalent combination of education and relevant work experience.

(b) Experience: Minimum of 6-8 years of progressively responsible professional experience supporting senior executives, executive offices, boards of directors, or organizational leadership functions. Experience coordinating executive-level meetings, board activities, and high-profile communications. Demonstrated experience managing complex priorities, balancing competing deadlines, and operating in a fast-paced environment.

(c) Licenses, Certifications: N/A

(d) Competencies, Knowledge, Skills & Abilities:

• Exceptional verbal and written communication skills.
• Strong organizational, planning, and project coordination skills.
• Ability to manage multiple priorities with a high degree of accuracy and attention to detail.
• Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Strong interpersonal skills with the ability to build effective working relationships across all levels of the organization.
• Ability to coordinate activities and facilitate communication among senior leaders, board members, and external stakeholders.
• Proficiency in preparing executive correspondence, presentations, reports, agendas, and briefing materials.
• Strong meeting management, follow-up, and action-tracking skills.
• Ability to work independently, anticipate needs, and proactively resolve administrative and operational issues.
• Knowledge of board governance practices and executive office operations.
• Commitment to excellent customer service and a collaborative, team-oriented work environment.

(e) NeighborWorks America Staff are expected to demonstrate excellence in the following:

• Sensitivity to racial, gender, sexual orientation and cultural differences
• Effective, respectful, and timely communications with internal and external stakeholders
• Listening effectively, seeks and accepts feedback
• Analytic, thoughtful and strategic thinking
• Considering the mission, objectives, and goals of NeighborWorks and demonstrating an understanding of the impact of her/his/their decisions and behavior on the organization

(f) Technology: Proficiency with Microsoft Office Suite and virtual collaboration tools.

Preferred Qualifications:

• Experience supervising administrative or professional staff preferred.
• Experience in nonprofit, public sector, housing, community development, or mission-driven organizations preferred.

Working Conditions:
(a) Travel: up to 10%
(b) Physical/Sensory Demands: Fast-paced working environment, extensive computer usage. Extensive telephone usage, flexibility in schedule.

Salary Range: $110,000-$123,000

The salary offered for the role will be based on a variety of factors, including geographic location, internal equity, and the candidate’s qualifications/professional experience.

Special Provisions: N/A

Requisition Close Date: November 3, 2026, 5 p.m. ET

The use of artificial intelligence (AI) tools is strictly prohibited as candidates seeking employment with NeighborWorks America engage in our interview process. Prohibited uses of AI include but are not limited to, drafting and submitting misleading resumes, using or referencing AI-produced answers during any portion of our interview process, or using an AI notetaking tool. Candidates are welcome to take notes, but using AI is not permitted. Prohibited use of AI during the interview process will result in immediate disqualification. In compliance with the American with Disabilities Act, NeighborWorks America will consider reasonable accommodations requested by candidates seeking employment with our organization.