ABOUT THE BUSINESS We are a human-centered experience agency that builds spaces where real people connect — and brands thrive because of it. We turn insight into unforgettable moments: pop-ups, festivals, summits, product launches, and live experiences for some of the biggest names in consumer and entertainment. We think big, we sweat every detail, and we measure our work in billions of impressions and real, lasting cultural resonance. We've teamed up with Handoff to bring on board a sharp, proactive Executive Business Partner to the CEO — someone ready to be the connective tissue across a fast-moving, creatively driven business where no two days look the same. RESPONSIBILITIES Strategic Execution & Priority Management: Track and drive progress across CEO priorities and key business initiatives Maintain a centralized view of decisions, follow-ups, risks, and bottlenecks Identify gaps or delays and escalate with proposed solutions Ensure alignment across internal teams, timelines, and deliverables Own and move forward select internal projects from start to finish Executive & Business Operations Support: Oversee the CEO's calendar, inbox, and scheduling priorities Prepare meeting agendas, briefing documents, and post-meeting recaps within 24 hours Act as liaison between the CEO and internal teams across operations, finance, legal, client projects, and content Track key decisions, approvals, and outstanding deliverables across all workstreams Coordinate travel and high-priority logistics in alignment with CEO priorities Manage studio scheduling and coordinate with operations as needed Business Rhythm, Systems & Infrastructure: Maintain daily, weekly, and monthly workflows that keep the business running smoothly Track outstanding items across contracts, payments, hiring, CRM, and projects Maintain and update SOPs, workflows, and internal documentation Own and optimize the agency's technology ecosystem, including Google Workspace, project management tools, and automation platforms Conduct quarterly systems audits and troubleshoot technical issues as they arise Executive Support & Personal Logistics: Manage personal scheduling and logistics in support of CEO effectiveness Coordinate key appointments, travel, and personal priorities Support financial organization and administrative tracking where needed Handle ad hoc requests that support both business and personal priorities ABOUT YOU 2–4 years of experience in executive support, business development, operations, or a similar role Exceptional organizational skills with strong attention to detail and follow-through Strong business judgment and the ability to quickly understand client and agency needs Excellent written and verbal communication skills Proactive, solutions-oriented mindset with the ability to anticipate needs before they're asked Comfortable working independently in a fast-paced, evolving environment High level of discretion, professionalism, and emotional intelligence Strong technical proficiency across Google Workspace, CRM systems, and project management tools Based in Colombia, with a reliable remote setup to support real-time collaboration with a U.S.-based CEO Fluent English proficiency, with polished written and verbal communication NICE TO HAVE Experience in experiential marketing, events, or creative agency environments Background in sales support or business development Familiarity with agency workflows and client service models Previous experience supporting founders or C-level executives Genuine interest in culture, events, and the experiential industry WHY YOU’LL LOVE IT Sit at the right hand of a CEO and directly shape how a growing creative agency runs Get real exposure across business development, operations, and executive strategy — not just admin Work on projects behind some of the most memorable brand experiences in the industry Build deep trust and autonomy fast — this is a high-visibility, high-impact seat Join a team that thinks big, moves fast, and treats every detail like it matters — because it does
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