Executive Director of Client Services and Supply Chain

FADING WEST - "We build community"

Fading West exists to build thriving and connected communities by reimagining the construction industry. Our vision is to eliminate the housing crisis for the workforce and the communities they serve. Our mission is to create attainable, high-quality, architecturally interesting, diverse communities for the workforce. To accomplish this, we fully integrate design, development, manufacturing, and construction in a single LEAN value stream.

CORE VALUES

• We Care for People
• We Keep Our Promises
• We Hate Waste
• We Love Challenges
• We Simplify & Standardize
• We Excel & Outperform

OUR CULTURE

Strong Work Ethic, Fun, Learning, and Humility

• Fading West employees:
  • do not need to be managed
  • consistently impress the team with their insights and output
  • are wicked smart but don’t take themselves too seriously
  • have a passion for the company’s success without ego or pride in ownership
  • are teachable, collaborative, and committed to continual learning, growth, and personal development

Problem-Solving in a Challenging, Changing, and Flexible Organization

• Fading West employees:
  • Challenge the norms and think outside the box
  • enjoy the excitement of figuring out the “how” that accomplishes the “what” we are trying to achieve

Manage Complexity and Simplify Systems

• Fading West employees:
  • enjoy managing complexity to create efficient systems and processes that reduce waste and increase simplicity

Strategic Visionary Thinking

• Fading West employees:
  • Help develop strategies to achieve the objectives of the business plan to maximize return and minimize risk

Relationships and Mission

• Fading West employees:
  • Place a high value on relationships
  • Are discerning, highly relational, people connectors
  • Promote and maintain Fading West’s core values and mission statement
  • Are inclusive and build a culture where difference and creativity are valued
  • Believe diversity drives innovation

POSITION SUMMARY

The Executive Director of Client Services and Supply Chain provides leadership and strategic direction for Fading West’s supply chain and Client Services.

As the leader of the supply chain group, this leader develops and executes a supply chain strategy that supports safe, reliable, cost-effective, and scalable factory operations while aligning material availability with production schedules, engineering requirements, project commitments, and company growth objectives.

Client Services/Project Management will also report to this position. This leader will help lead key account teams and provide direction and oversight for quoting strategy, product configurations and options, product pricing and margin guidelines, volume discount analysis, supply agreement terms, and related document management.

Responsibilities

· Develop and lead a comprehensive supply chain strategy aligned with the business plan, manufacturing capacity, production schedules, product roadmap, and long-term growth objectives.

· Translate company objectives into annual and multi-year priorities, operating plans, budgets, and measurable performance targets.

· Identify supply chain risks and develop mitigation plans for supplier concentration, material shortages, cost volatility, lead-time changes, and logistics disruptions.

· Provide executive leadership with clear visibility into supply chain performance, material risks, cost trends, and decisions requiring cross-functional alignment.

· Lead strategic sourcing and procurement, including supplier selection, qualification, negotiations, contracting, purchasing strategy, and supplier relationship management.

· Build and maintain a reliable, competitive supplier network, including qualified alternate and backup sources for critical materials and components.

· Establish supplier expectations and scorecards covering quality, cost, delivery, responsiveness, capacity, service, and continuous improvement.

· Lead complex supplier negotiations and sourcing decisions that balance total cost, quality, availability, service, and operational risk.

· Oversee approved vendor and material lists with Engineering, Quality, Production, and other stakeholders.

· Develop supplier partnerships that support product development, material standardization, design-for-manufacturability, and cost reduction.

· Oversee material requirements planning, demand forecasting, replenishment strategies, purchasing schedules, and just-in-time delivery practices.

· Establish inventory policies and controls that balance availability and production continuity with working capital, storage capacity, obsolescence, and waste reduction.

· Ensure accurate inventory records, cycle counting, receiving, material handling, warehousing, staging, and internal material flow.

· Partner with Production and Engineering to anticipate demand, manage engineering changes, coordinate product launches, and transition materials into production.

· Oversee inbound and outbound logistics, freight strategy, delivery coordination, and reverse logistics, including reuse, recycling, returns, and responsible disposition.

· Coordinate warehouse capacity, layout, and material storage strategies with factory leadership and the Warehouse Manager.

· Own the supply chain operating budget, purchasing controls, and cost-management initiatives in partnership with Finance.

· Develop and maintain standard material cost information, cost forecasts, spend analysis, and reporting to support budgeting, estimating, and business decisions.

· Establish and monitor KPIs such as supplier on-time delivery, material availability, inventory accuracy, inventory turns, purchasing variance, freight cost, quality, and cost savings.

· Lead resolution of recurring constraints, bottlenecks, shortages, excess inventory, and process failures using LEAN principles and data-driven problem solving.

· Execute continuous improvement initiatives that reduce waste, improve productivity, strengthen controls, and increase reliability and scalability.

· Lead supply chain systems, processes, data integrity, and standard work, including implementation, optimization, and ongoing use of the Acumatica ERP system.

· Partner with IT, Finance, Engineering, Production, Quality, and other departments to ensure systems and workflows support accurate planning, purchasing, receiving, inventory, and reporting.

· Establish standardized procedures, approval controls, documentation, and accountability across procurement, inventory, warehouse, and logistics.

· Coordinate supply chain decisions with sales forecasts, project priorities, production schedules, engineering releases, and quality requirements.

· Contribute supply chain expertise to product development, design changes, new product launches, and value-engineering initiatives.

· Lead the Client Services function, which reports to the Senior Director, and align customer needs and commercial commitments with operational capacity.

· Help lead key account teams and coordinate cross-functional input from Sales, Engineering, Production, Finance, and other stakeholders.

· Direct quoting processes, including product configurations and available options, in alignment with product capabilities and costs.

· Establish and oversee product pricing and margin guidelines, including volume discount analysis and approval recommendations.

· Guide the development, review, and administration of supply agreement terms to ensure commitments are clearly documented and aligned with company requirements.

· Oversee document management for quotes, product configurations, pricing guidelines, volume discounts, and supply agreements, including accuracy, version control, and accessibility.

· Lead and develop supply chain leaders and teams, including purchasing, warehouse, materials, and logistics functions, directly or through subordinate managers.

· Establish clear organizational structure, roles, decision rights, performance expectations, and development plans.

· Build a culture of ownership, collaboration, accountability, continuous learning, and disciplined execution.

· Develop succession plans and strengthen leadership capability throughout the supply chain organization.

· Promote a safe, respectful, and inclusive work environment consistent with Fading West’s core values.

Qualifications

· Bachelor’s degree in Supply Chain Management, Operations, Business, Finance, Engineering, or a related field preferred; equivalent relevant experience may be considered.

· Significant progressive experience leading supply chain, procurement, materials, inventory, warehouse, or logistics functions in a manufacturing or industrial environment.

· Demonstrated success developing and executing supply chain strategies across multiple functions or operating teams.

· Experience leading leaders and building effective teams, with the ability to influence stakeholders across all levels.

· Strong knowledge of strategic sourcing, supplier negotiations, material requirements planning, inventory controls, logistics, and cost management.

· Experience with ERP and supply chain management systems; Acumatica or comparable platforms preferred.

· Strong LEAN manufacturing and continuous improvement experience; Six Sigma experience or training preferred.

· Ability to use data, financial analysis, and performance metrics to identify problems, evaluate options, and drive measurable results.

· Excellent communication, negotiation, problem-solving, organizational, and relationship-management skills.

· Experience in modular construction, manufactured housing, building products, or a related industry preferred.

• This position is a hybrid role
• Must be competent and comfortable in computer skills and navigate modern technology often (Microsoft Teams, Microsoft 365, etc)
• This role requires signing a confidentiality agreement
• May require a reference check that speaks to the positive character of the applicant
• May be regularly required to stand, sit, or walk for long periods of time, lift or carry more than 50 pounds, climb/balance on stairs or ladders, stoop, kneel, and crouch.

Fading West rigorously adheres to Colorado’s Equal Pay for Equal Work Act, C.R.S. § 8-5-201(1)