Executive Program Director

PURPOSE:

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resilience of our communities.

POSITION OVERVIEW:

The Executive Program Director has responsibility for managing and overseeing all aspects of the Mishkon I/DD (Intellectual and Developmental Disability) Division, setting strategy and ensuring excellence. They provide leadership that allows the program to deliver quality care to every individual, every day. The Mishkon Division of The Jewish Board provides supports and services in a healthy and safe environment for individuals with intellectual/ developmental disabilities, both in residential programs and community settings.
Reporting to the Chief Program Officer, the Executive Program Director (EPD) has overall administrative responsibility for the I/DD (Intellectual and developmental Disability) Service Division. The Jewish Board’s I/DD Services Division includes the agency’s I/DD OPWDD and DOH programs, including a large ICF, ten IRAs, Community Habilitation, Day Habilitation, Family Supports, and Respite in Brooklyn. The programs ensure that the home and community-based and residential services are provided n a way that meets the religious needs of the Orthodox Jewish individuals in the programs. The Divisional EPD provides leadership that results in top-of-line quality care and services, pervasive use of best practices and models, excellent client experience standards, robust and effective central business operations, fiscal viability of product lines, division-wide compliance with multiple complex regulations and requirements, and integrated, collegial, talented and engaged workforce. The EPD provides every client with quality care every day. The EPD develops a skilled and effective divisional leadership team and is a member of The Jewish Board’s Senior Leadership Team. This is a hybrid position with significant in-person work at various locations in Brooklyn.

KEY ESSENTIAL FUNCTIONS:

• Provides vision and execution to develop and provide I/DD services that meet the needs of clients in a shifting healthcare environment, recognizing the necessity of integrating business, operational and clinical standards into program design and service delivery. Articulates that vision clearly and persuasively for key stakeholders including current and potential clients, family members, staff, board members, regulations, funders, and other strategic partners in the I/DD and Jewish communities.
• The EPD leads a comprehensive effort to ensure that individuals in I/DD programs are being provided with quality care and that the workforce and systems are optimized to produce reliable results clinically, programmatically and operationally.
• Direct supervision of assigned staff, including the Deputy Directors of the ICF, IRA, Central Operations, and Jewish Life. Provides leadership for the full divisional leadership team.
• Provides leadership and direction to staff and develops talents. Works with the I/DD leadership team to recruit, orient, train, and retain a stellar DSP (direct service professional) nursing, clinical, facilities and administrative workforce.
• Works with the I/DD leadership team to integrate care, coordinate with outside providers, identify and manage complex and high-risk cases, ensure health, safety and active treatment, and involve families.

EDUCATIONAL/TRAININGS REQUIRED:

• Master’s degree in a relevant field required, including but not limited to an MBA, MPH, MHA, RN or clinical Master’s degree.

CORE COMPETENCIES:

Setting Strategy:

• An ability to lead through times of change and ambiguity; an orientation towards transformation.
• A demonstrated ability to develop and execute strategies that balance quality, operational effectiveness, compliance, and financial sustainability.
• Experience designing or evolving programs and service delivery models to meet changing client workforce, regulatory and funding needs.
• Ability to articulate a compelling vision for person-centered, community-based care and align stakeholders around shared goals and priorities.

Programmatic Leadership:

• Experience leading complex I/DD, healthcare, or related human services programs within a highly regulated environment.
• Experience building systems, processes, and performance metrics that drive operational excellence and positive client outcomes; experience leading through transformation.
• A strong analytical mindset and use of data to support decision-making; balances short-terms goals with long-term goals and priorities.
• Experience leading programs or managing withing organizations that serve individuals with complex needs.

Executing for Results:

• A system-oriented leader with capacity to set priorities and achieve major goas, individually and for teams; balances prudence with innovation and calculated risk-taking.
• A track record of ensuring financial sustainability; an ability to balance programmatic excellence with a focus on revenue and sustainability of the business model.
• Capacity to manage complexity, establish priorities, and execute effectively across multiple programs, stakeholders, and competing demands.
• Experience overseeing budgets, utilization, resource allocation, and operational performance within complex service environments.

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE:

Inspirational Leadership and Team Management:

• A proven ability to retain, recruit, and develop a high-performing, collaborative team.
• A transparent, collaborative leadership style that builds trust, accountability, and engagement across diverse teams and stakeholders.
• Experience leading withing matrixed organizations and partnering effectively across departments and functions; exhibits empathy, resilience, and high standards for performance and accountability.
• A thoughtful approach to team structure and configuration; considers the skillsets of each individual and how they may be best utilized.

Collaboration, Building and Nurturing Relationships:

• Excellent communication skills; an ability to consistently articulate the organization’s mission in a clear and compelling manner.
• Excellent interpersonal skills; able to engage effectively with staff, clients, families, regulators, funders, and community partners.
• Ability to communicate complex topics clearly and persuasive across a range of audiences.
• A visible and accessible leader who cultivates trust, alignment, and shared purpose.

Personal Qualities and Cultural Competency:

• Personal drive and integrity; exemplary levels of professionalism and mission oriented.
• Leads by example and with transparency; has excellent judgement of people and situations.
• A healthy, balanced ego and the confidence to recognize their own strengths and weaknesses.
• Familiarity with Orthodox Judaism or a strong interest in learning/developing cultural competency.

COMPUTER SKILLS REQUIRED:

• Microsoft office competency, including use of spreadsheets.

WORK ENVIRONMENT/PHYSICAL EFFORT:

• This is a hybrid position with significant in-person work at various locations in Brooklyn.

If you join us, you’ll have these great benefits:

• Generous vacation time, in addition to paid agency holidays and sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance

Who we are:

The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.