DC
Executive Technology Content Director
DTCC Candidate Experience SiteAre you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Marketing & Communications.
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Marketing & Communications.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
DTCC is looking to hire a highly experienced executive communications strategist and writer to serve as Executive Technology Content Director. This role focuses primarily on Chief Information Officer (CIO) communications, ensuring the firm’s technology and innovation strategy are directly linked to the enterprise strategy and the achievement of corporate goals, while helping shape the narrative around how our technology strategy drives innovation and advances the firm’s broader business objectives. Partnering closely with the IT Executive Leadership Team, you will serve as lead communications advisor to the CIO and the DTCC IT Leadership team, leading the development and execution of comprehensive executive communications, including speeches, presentations, talking points and strategic messaging. You may also support other Executive Committee members on strategic communications initiatives and will partner with Marketing & Communications colleagues to ensure alignment with the broader DTCC corporate narrative.
Your Primary Responsibilities:
- Partner with CIO, IT Chief of Staff, IT leadership and members of the Marketing & Communications Innovation pod to translate the CIO’s vision and the IT Leadership Team’s strategic priorities into a compelling narrative that elevates global awareness of technology and innovation initiatives and priorities.
- Serve as senior communications strategist, trusted advisor and primary writer for the CIO, CTO and other IT executives, developing a broad range of executive communications (speeches, talking points, video scripts, presentations, blogs and internal announcements) for multiple audiences including clients, regulators/policymakers, employees and media.
- Provide proactive counsel on emerging topics and strategic opportunities, anticipate reputational and stakeholder considerations, and ensure IT leaders are prepared to communicate priorities, decisions and progress with confidence across internal and external audiences.
- Serve as lead writer for all CIO Board of Directors communications, including updates, briefing materials, presentations, talking points and related strategic messaging. Partner closely with the CIO, IT Chief of Staff and relevant subject matter experts to translate technology and innovation priorities, progress, risks and opportunities into clear, concise and executive-ready materials that support effective engagement with the Board of Directors.
- Partner with the CIO and IT leadership to identify, validate and research emerging topics, themes and proof points that can be developed into original, compelling storylines to raise awareness of IT initiatives and priorities, reinforce the broader innovation narrative and demonstrate the value of DTCC’s technology work to internal and external stakeholders.
- Provide a communications lens to the technology and innovation strategy and proactively provide input and counsel to help influence its direction.
- Partner across the Marketing & Communications Innovation Pod, providing proactive counsel and guidance on communication issues, emerging technology topics and strategic opportunities; develop and execute a social media content strategy with a primary focus on LinkedIn.
- Develop and execute an internal and external event and conference strategy to advance the innovation narrative, showcase strategic priorities, position technology executives as thought leaders on key initiatives and strengthen engagement with key stakeholders across clients, employees, industry partners and other external audiences.
- Monitor, analyze and report on communications metrics to assess reach, engagement, message resonance and overall impact across key audiences. Use data and feedback to identify areas of success, opportunities for improvement and emerging content trends, develop actionable insights to refine messaging, strengthen channel strategy and improve the effectiveness of executive communications over time.
- Mitigates risk by following established procedures, spotting key errors and demonstrating strong ethical behavior.
Qualifications:
- Minimum of 7-10 years’ experience in corporate communications and/or a similar position, preferably in financial services and/or technology.
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- Excellent copywriter across a range of styles with a demonstrated track record in synthesizing complex and technical product and business strategies and turning them into compelling narratives that are accessible to a wide range of stakeholders.
- Ability to assess strategic priorities, identify opportunities and risks, and influence organizational direction.
- Self-starter, fast learner and critical thinker who is intellectually curious about financial topics and can connect concepts to tell interesting stories.
- Strong interpersonal skills, detail-oriented, collaborative approach and enjoys engaging with peers to seek out new ideas.
- Highly flexible and comfortable working with ambiguity, frequently changing timeframes and short deadlines.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.