Export and Import Junior Process Specialist

Manage timely supply of our products from US/ Latam distribution centers to global customers outside European Community. Manage raw material supplies from overseas into our production sites in US/Latam. Working 2nd shift.
Oversees & executes the entire process from order creation, shipping, shipment tracking till goods arrival at destination. Closely interact with internal and external stakeholders i.e. shipping companies, customs agents, sales force, staff of our warehouses and our clients.

Create Export Shipment in SAP
Manage customer specific requests on global mailboxes
Create Delivery Notes in SAP
Coordinate export shipments with carriers and warehouses
Coordinate import shipments from port of destination to our warehouses
Manage shipping documents
Comply with Legal Requirements and Import & Export Procedures
Timely identify potential issues and ensure appropriate escalation
Apply work instructions and working references and ensure adherence to defined standard operations procedures
Act as a back up for other team member/s as per aligned back up structure. Perform additional tasks assigned by supervisor.
Support improvement projects and scope enhancement / knowledge transfer activities
Participate regular team and GBS meetings
Maintain positive work relationship with members of other teams in and outside of the GBS to whom information is provided or from whom information is gathered
Interface with other GBS teams to ensure compliance with cross-team responsibilities

Bachelor graduate and/or certificate of completion of job-related courses. (Commerce/Finance preferred)
0-1 years of related experience, preferred in SSC/GBS/BPO environment
Basic knowledge of Excel and other MS office applications
English (B2 level) written and verbal communication including ability to interact with stakeholders
Spanish language C1 level with knowledge in job related field if required
Portuguese language will be additional advantage
ERP SAP system practical/theoretical knowledge would be a plus
Intermediate Excel skills