Exzeo 1099

ESSENTIAL FUNCTIONS: • Model ethical behavior and execute job responsibilities in accordance with Exzeo training, standards, and information protection policies. • Act as the caller's advocate via the telephone to ensure the caller's concerns are addressed. • Take ownership of each call, handling it until resolution is reached, which includes follow-up. as necessary to ensure that the actions promised to the caller are completed. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: • Excellent telephone and verbal communication skills. • Ability to obtain, organize, and present information and ability to handle multiple tasks as assigned. REQUIRED EXPERIENCE: • Two or more years of customer service experience.