Facilities Manager

Facilities Manager Advert Close date: 9th June 2026 Facilities Manager at The Crown Estate Purpose of Role The Crown Estate is seeking a proactive and service-oriented Facilities Manager to oversee the delivery of facilities services across one or more managed buildings. This role is central to maintaining operational excellence, ensuring compliance, and enhancing customer experience. You will lead by example, uphold best practice standards, and contribute to The Crown Estate’s commitment to a net zero carbon estate by 2030. Context of Opportunity / Main Accountabilities Champion a safety-first culture, ensuring full compliance with health and fire safety regulations. Manage day-to-day building operations, including both soft and hard services. Act as the primary contact for occupiers, delivering responsive and high-quality service. Support customer fit-outs in line with The Crown Estate’s Lease Transaction Approval (LTA) process. Collaborate with estate service partners and suppliers to ensure service delivery aligns with lease obligations and budget expectations. Prepare and monitor service charge and operational expenditure budgets, including variance reporting and reconciliations. Lead emergency response procedures and out-of-hours cover, prioritising safety and continuity. Maintain and oversee mechanical and electrical systems, ensuring contracts meet operational and maintenance standards. Coordinate major works with surveyors, architects, and consultants, including lifecycle and development projects. Manage contractor activities, issue permits to work, and review risk assessments and method statements. Maintain site logbooks and ensure compliance through regular inspections and defect resolution. Develop occupier handbooks and manage vacant properties in line with insurance guidelines. Support insurance claims and coordinate related site works. Most Important Skills-Based Requirements Strong commercial awareness and ability to identify and implement business improvements. Excellent customer service and stakeholder engagement skills. Proven ability to foster a safety-first culture across site teams. Experience in property or corporate facilities management, with a collaborative and change-positive mindset. Effective organisational and communication skills, both written and verbal. In-depth understanding of safety, quality, and cost risk management. Minimum 5 years’ experience in facilities management. Strong technical knowledge of mechanical and electrical systems. Our Offering / benefits: As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more. We value work life balance and your wellbeing highly, enabling you to be your best self to work. Disability Disclaimer: We are a proud disability confident employer and operate the offer of interview scheme Disability Confident employer scheme - GOV.UK (www.gov.uk) . We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. Department Urban Locations The Crown Estate, 1 St James Market Remote status Hybrid Employment type Full-time The Crown Estate, 1 St James Market Our Perks & Benefits 28 days paid holiday We value that you get more time with your family and friends. Therefore, we offer everybody 28 days paid holiday, 2 volunteering days and the option to purchase further holiday. Flexible working We value work-life balance highly, therefore we have flexible & hybrid working policies. Market leading family friendly policies We want the support we offer to be inclusive of everyone, reflective of the wide range of situations people face in life. Workplace, Culture & Diversity It’s our ambition to be an inclusive organisation that reflects our society, one where all feel welcome, able to be themselves and belong. A workplace where you’re empowered to be yourself, diverse thinking is encouraged, and a place where you can realise your potential. About The Crown Estate The Crown Estate is a unique business with a distinct heritage and a portfolio unlike any other. It includes some of central London’s best places to work, shop and spend time, retail and leisure destinations across the country, and a substantial rural portfolio. As manager of the seabed and half the foreshore around England, Wales and Northern Ireland, we play a role in the UK’s world-leading offshore wind sector as well as marine aggregates, cables and pipelines. We are also responsible for the Windsor Estate, including the world-renowned Windsor Great Park. Founded in 1760 Co-workers 579