Family Law | Legal Operations Assistant

JOB DUCK IS HIRING A FAMILY LAW | LEGAL OPERATIONS ASSISTANT

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Role Overview

We are seeking a proactive and detail-oriented Legal Assistant to support a busy legal practice with client intake, lead management, case administration, and legal document preparation. In this role, you will serve as a key point of contact for prospective and existing clients, ensuring timely communication and a seamless experience throughout the client journey. You will help manage legal workflows, maintain accurate case records, prepare legal documents using established templates, and support case progression from consultation through resolution. The ideal candidate thrives in a fast-paced environment, enjoys balancing client service with administrative responsibilities, and takes pride in delivering organized, accurate, and professional work. This opportunity is ideal for someone who is tech-savvy, highly responsive, and committed to providing exceptional support while maintaining confidentiality and attention to detail.

Schedule:

8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

• Providing status updates to clients regarding their cases.
• Electronically filing uncontested pleadings through Odyssey File & Serve.
• Drafting legal pleadings and documents using approved templates.
• Maintaining and updating lead tracking spreadsheets and reporting records.
• Following up with post-consultation leads to encourage client conversion.
• Sending retainer agreements following consultations through Lawcus.
• Returning client calls and text messages promptly during business hours.
• Answering incoming calls through Google Voice in a timely and professional manner.
• Organizing, maintaining, and updating client files, pleadings, and court notices.
• Obtaining client signatures through Dropbox Sign and Lawcus workflows.
• Entering and verifying client, opposing party, and opposing counsel information accurately within Lawcus.
• Ensuring smooth case flow and client onboarding once a lead becomes a client.
• Following up with prospective clients to schedule consultations.
• Adding and maintaining new leads within the Lawcus CRM.
• Ensuring accuracy, completeness, and compliance across case records and documentation.

What We’re Looking For:

• Minimum of 1 year of experience as a legal assistant, or in a legal support role and/or related Bachelor's degree in legal studies.
• Ability to manage multiple priorities, meet deadlines, and maintain organized records.
• Excellent verbal and written English communication skills.
• Strong client service mindset with excellent follow-up and communication skills
• Strong organization and time management abilities.
• Exceptional attention to detail and accuracy.
• Professional client relationship management skills.
• Ability to prioritize tasks and manage deadlines effectively.
• Experience in maintaining legal records and case documentation.
• Strong administrative and data entry skills.
• Tech-savvy and comfortable learning new software platforms.
• Ability to work independently while following established processes.
• Responsive, dependable, and client-focused approach to work.
• Professional discretion and confidentiality.
• Legal document drafting experience preferred. Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1150 USD to 1220 USD
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.