F&B Operations Coordinator

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We are now accepting applications for the following position:

F&B OPERATIONS COORDINATOR

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As a key resource for the F&B and Sales team, the F&B Operations Coordinator balances client-facing support with the day-to-day administration that keeps the department running effectively.

KEY RESPONSIBILITIES:

• Provide daily administrative and sales support to the Food & Beverage and Sales teams, managing inquiries, proposals, presentations, and client communications.

• Promote the hotel’s restaurants, bars, private dining experiences, event spaces, and bespoke F&B offerings.

• Prepare and maintain sales materials, menus, event packages, presentations, and client documentation.

• Maintain accurate records of client inquiries, prospects, bookings, correspondence, and business activity.

• Coordinate client appointments, property tours, menu tastings, meetings, and follow-up activities.

• Assist with sales reporting and track inquiries, conversion rates, and revenue opportunities.

• Support the planning and coordination of private dining, weddings, corporate functions, signature events, and seasonal initiatives.

• Liaise with culinary, restaurant, bar, and other departments to ensure seamless event planning and execution.

• Monitor project timelines, deadlines, approvals, and deliverables, proactively identifying and addressing potential challenges.

• Maintain high standards of professionalism, discretion, brand consistency, and attention to detail while managing competing priorities and supporting operational needs

QUALIFICATIONS

• Minimum 2 years’ experience in hospitality, sales and events coordination in an operational support position.

• Experience within a luxury hotel, restaurant group, or premium events environment is an advantage.

• Strong organizational skills and the ability to manage multiple assignments, deadlines, and stakeholder requests concurrently.

• Excellent written and verbal communication skills, with the ability to prepare polished correspondence, presentations, and professional documentation.

• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel; familiarity with event management, or property management systems is beneficial.

• The ability to work independently, manage time effectively and recognize priorities.

• A high level of accuracy, discretion, adaptability, and professional judgment.

• Scheduling flexibility to support evening, weekend, and special events as needed.

Salary: CI$35, 000 - CI$45,000 per annum

Benefits: In accordance with Cayman Islands law

Location: Palm Heights, Grand Cayman

Employment Type: Full-Time