FBS Claims Operations Mgr

Leads a team of operations supervisors and individual contributors, focusing on planning, directing, and managing personnel and operations. Responsibilities include budgeting, reporting, meeting service level agreements, and ensuring quality work output for the Operations Support COE. The leader aligns with and executes the claims strategy by utilizing technology, setting performance expectations, maintaining regular communication with the team, and developing succession plans. They also work on continuous improvement initiatives in efficiency, quality, business processes, and partnerships, and may work a non-traditional schedule. Shift timings - 6:30 PM -3:30 AM IST Management Reporting - Intermediate Budget and Forecasting - Intermediate Data analysis - Intermediate Leadership skills - Intermediate Claims technical knowledge - Intermediate Software / Tool Skills Office Suite - Intermediate (4-6 Years) Power BI - Intermediate (4-6 Years) Excel - Intermediate (4-6 Years) Competitive compensation and benefits package: Competitive salary and performance-based bonuses Comprehensive benefits package Career development and training opportunities Flexible work arrangements (remote and/or office-based) Dynamic and inclusive work culture within a globally renowned group Private Health Insurance Pension Plan Paid Time Off Training & Development Note: Benefits differ based on employee level. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group €22.5 billion in revenues in 2023. https://www.capgemini.com/us-en/about-us/who-we-are/