FBS M365 Engineer
- Hiring from
- Mexico
- Work type
- Remote
- Posted
- Oct 2, 2026
Farmers– where ambition meets opportunity.
Farmers is known for more than its unforgettable jingle – it’s a team with a passion for purpose and making a real difference in people’s lives. Farmers employees deliver peace of mind when it matters most. The organization’s results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on the team. Farmers employees tackle challenges head-on, learn from every experience and measure their impact on the customers who trust them.
Join us and help power the success of Farmers. As a team member, you’ll collaborate with Farmers’ award-winning workforce, benefit from a culture of innovation and support and contribute to their mission of delivering protection and peace of mind to millions of U.S. customers.
Ready to make your mark? Discover Farmers’ vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate.
Job Summary
We are seeking an experienced Microsoft 365 Engineer with specialized expertise in Microsoft Teams to join our IT team. In this role, you will be responsible for the management, support and optimization of our Microsoft 365 environment with a particular focus on MS Teams configuration, and support. You will work closely with cross-functional teams to ensure seamless collaboration, communication, and productivity across the organization through effective MS Teams implementation and management.
Essential Job Functions
Microsoft 365 Environment Management
- Configure, maintain and support Microsoft 365 environments including Exchange Online, SharePoint Online, OneDrive for Business, and Teams
- Understanding and support of Azure Active Directory (Entra ID), including single sign-on, multi-factor authentication, APP registration and conditional access policies
- Understanding of Microsoft Purview and working with security and compliance team to better security posture
- Perform regular health assessments of the Microsoft 365 environment and implement remediation plans
MS Teams Specific Responsibilities
- Lead the configuration, and management of Microsoft Teams throughout the organization
- Development and configuration of Microsoft Copilot agents within Microsoft Teams and Copilot studio
- Troubleshoot Teams-related issues including connectivity problems, AV quality issues, and integration challenges
- Analyze Teams usage logs and call quality data to identify and resolve performance issues
- Manage and deploy Teams applications, bots, and connectors from the Teams app store and custom solutions
- Understanding of Teams 3rd party technologies such as ECD and QoS
Automation and Development
- Develop and maintain PowerShell scripts for automating Microsoft 365 and Teams management tasks
- Work with Microsoft Graph API to create custom integrations and solutions
Support and Training
- Provide third-level support for complex Microsoft 365 and Teams issues
- Create training materials and conduct training sessions for end-users on Teams features and best practices
- Collaborate with service desk teams to develop effective troubleshooting procedures
Physical Actions
Physical Environment
Education Requirements
Experience Requirements
- Minimum 5+ years of experience administering Microsoft 365 services
- Proven expertise in Microsoft Teams deployment, configuration, and management
- Strong understanding of Microsoft 365 identity management with Azure Active Directory
- Experience with Teams audio/video setup, troubleshooting, and quality assessment
- Working knowledge of Microsoft Graph API for Teams customization and integration
- Strong PowerShell scripting skills for Microsoft 365 and Teams management
- Experience with Power Automate for creating workflow automations within Teams
- Microsoft 365 Certified: Teams Administrator Associate
Special Skill Requirement
Additional Qualification
- Microsoft 365 Certified: Enterprise Administrator Expert
- Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate
Benefits
This position offers a competitive compensation and benefits package designed to support your wellbeing, growth, and work–life balance. While specific benefits may vary by country and employee level, offerings generally include competitive salary opportunities, performance-based bonuses, comprehensive benefits, and ongoing training and development resources.
Important Hiring Conditions and Disclosures
By applying for this position, candidates acknowledge and agree that:
• Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.
• Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.
• Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.
Failure to comply with these conditions may impact the hiring decision or employment continuation.
About Farmers Insurance
"Farmers Insurance®" and "Farmers®" are tradenames for a group of insurers providing insurance for automobiles, homes and small businesses and a wide range of other insurance and financial services products. Farmers Insurance Exchange, the largest of the three primary insurers that make up Farmers Insurance, is recognized as one of the largest U.S. companies on the 2025 Fortune 500 list. For more information about Farmers Insurance, visit Farmers.com.