Fidessa Support Specialist

Job Title: Fidessa Support Specialist (L2) Equity Trading Location: Hybrid/Onsite (NJ/NY/TX/FL) Job Type: C2C / Contract About the Role: Join a dynamic trading support team as a Fidessa L2 Specialist , providing critical functional and technical support for Equity Principal Trading and Cash Desks . Youll be the go-to expert for troubleshooting trade flows, resolving issues, and ensuring seamless operations for traders using the Fidessa platform . This is a hands-on, fast-paced role ideal for someone with deep Fidessa expertise, equity market knowledge, and a passion for problem-solving in high-pressure environments. Key Responsibilities: Technical Support: Troubleshoot and resolve Fidessa trade flow issues (order routing, execution, booking). Provide functional support to traders and sales teams. Document, track, and escalate incidents as needed. Trade Desk Enablement: Support dealer-to-client (D2C) electronic trading workflows. Collaborate with IT and development teams for issue resolution. Process Improvement: Maintain detailed logs of issues and resolutions. Identify recurring problems and suggest long-term fixes. Must-Have Qualifications: 5+ years of hands-on Fidessa experience (non-negotiable). Strong knowledge of equity markets (cash equities, order types, trading workflows). Proven experience in L2 application support (financial services preferred). Ability to thrive in a high-pressure trading environment (quick decision-making). PMP or equivalent certification (project management skills a plus). Nice-to-Have (Preferred but Not Required): Bachelors degree in Finance, Computer Science, or related field . Previous experience in investment banking, hedge funds, or sell-side trading .