Field Clinical Liaison
- Hiring from
- Poland
- Work type
- Remote
- Posted
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As a Field Clinical Liaison - field based, you will be the first point of contact for dentists and orthodontists in your region (Pomorskie, Warmińsko- Mazurskie, Kujawsko- Pomorskie) and be responsible for clinical education, communication, and support of both external and internal customers. Your mission is to provide customers the best clinical education and help them to become expert on Invisalign technique, increasing their clinical confidence. You will be travelling around the designated area to visit doctors in their clinical practices to improve their knowledge about the Invisalign technic.
Company is based in Wrocław.
Key Responsibilities
- Drive growth and build clinical confidence of customers through education on Align’s clinical protocols and ClinCheck software program as well as clinical troubleshooting
- Provide medical expertise, training and guidance to marketing and commercial teams and ensure they have sufficient clinical knowledge and information regarding the company's products
- Investigate and Analyse Clinical-related customer inquiries, complaints, and adverse events
- Drive and accelerate clinical confidence for selected groups of doctors via specifically designed educational programs in close coordination with customer support and sales team
- Provide clinical support & education to orthodontists, dentists in private clinics as well as might do within DSO organizations and Universities
- Develop peer-to-peer relationships with HCP’s, teaching them treatment planning and new digital workflows within our ADP
- Work cross-functionally to execute & coordinate Align educational programs and supports the achievement of predefined business goals
- Contribute independently. May contribute through others on key projects
- Work closely with the sales team to achieve business objectives for the assigned territory
- Independently Plan visits & group sessions independently and timely based on BR’s with general supervision and alignment with the sales team. Recommends new approaches and seeks for opportunities to enhance HCP’s learning curve and digital workflows adoption
- Conduct field visits independently at least 70% of the time
Skills, Knowledge & Expertise
- Degree in dentistry/orthodontics (DDS, DMD or equivalent) or Dental Technician
- Experience in orthodontics
- 4-6 years outside of directly related experience or joining from dental practice with no direct commercial experience.
- Native Polish speaker
- Professional proficiency in English
- High time management and communication skills
- To be willing to travel up to 70% of your time in the area of Pomorskie, Warmińsko- Mazurskie, Kujawsko- Pomorskie
Job Benefits
- Private healthcare Luxmed,
- Company car
- Multisport card,
- Private insurance,
- Meal vouchers,
- Co-financing of company products,
- Employee Support Program.
Additionally, the position is eligible for a quarterly commission.
The final offer is determined based on the scope of the role, level of responsibility, experience, education, completed training, and key competencies of the candidate.
Align Technology, in addition to statutory benefits, provides a comprehensive set of perks designed to support employee comfort and professional development. Available benefits include, among others: private medical care through Luxmed, a Multisport card, private life insurance, a social fund, meal subsidies, and discounts on company products. The range of additional benefits may vary depending on the position level, nature of work, and work location.
Information regarding compensation policies and salary ranges for this position can be found in the Compensation Policy available under the Corporate Disclaimers section of our careers site: https://jobs.aligntech.com/corporate-disclaimers
We encourage all candidates to review this document before moving forward in the recruitment process.
Information regarding compensation policies and salary ranges for this position can be found in the Compensation Policy available under the Corporate Disclaimers section of our careers site: https://jobs.aligntech.com/corporate-disclaimers
We encourage all candidates to review this document before moving forward in the recruitment process.
