Field Service Engineer – Fixed Gas Detection Systems

Field Service Engineer – Fixed Gas Detection Systems Every Life is Unique — So Are You. At Dräger, we don’t just make products, we protect, support, and save lives every single day. We are looking for a Field Service Engineer to join the team. Who we are Every life is unique and so are you! At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for. As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life. About the role Perform scheduled maintenance visits and corrective repairs as directed on fixed gas detection systems Perform warranty repairs, as directed, on safety and medical devices. Perform installation and commissioning activities, as directed, on safety and medical devices. Perform technical corrective actions, as directed, on safety and medical devices. Complete required company documentation, such as electronic test procedures, as necessary. Provide feedback of the quality situation and any issues from field to the Service Management Team via regular meetings within local team. Work within the processes of Draeger’s quality system & work instructions. Track installed base accuracy and report variances to Service Support Team. Provide support to sales for replacement / special sales programs. Provide support to sales and marketing for congresses, exhibitions, demos, workshops, etc. Provide support to sales to develop contracts and assist in achievement of business goals. Maintain company assets such as laptops etc. & tools in accordance with company guidelines. Shared responsibilities All employees have a responsibility: to comply with the Integrated Management System (IMS) and minimise any impact on the environment whilst carrying out their duties. to ensure and promote safe working conditions for all employees, visitors and contractors by implementing, monitoring and complying with occupational health & safety provisions to embed our WeLEAD competencies – I build trust, I create value for the customer, I enable others, I provide direction, I embrace diversity, I deliver results All expectations, tasks and responsibilities of this role relate to all Dräger Group entities in UK and Ireland Reporting Relationships Manager - Regional Service Manager Size of team/environment - Close area team of engineers working within a larger region of circa 20 multi-disciplinary engineers across the South of England Opportunities to work in and with a variety of interesting industries, completing challenges and tasks to support colleagues and customers providing an expected high level of service. Role Requirements Education/Qualifications HNC or equivalent in electronic/electrical engineering or related subject is essential. Related Experience Previous relevant experience, typically gained over a period of two years or more, is ideal. Applicants for the position should have proven experience over a wide range of capital equipment & systems. Ideally with experience of safety fixed gas systems, related devices and background. Knowledge of gas detection principles Able to deliver a high level of customer care and develop long standing customer relationships. Skills, Special Competencies Ability to organise and prioritise to meet a wide range of diverse & demanding activities. Be reliable, honest & trustworthy and act as an ambassador for the company at all times. Team Orientated. Good communication skills. Assertiveness skills. Negotiation skills. IT Competent. Confined space entry Dräger‘s Benefits 27 days holiday plus bank holidays, with option to purchase up to 3 additional days Hybrid working available Company car or monthly car payment allowance Discounted critical illness cover, dental cover and partner life assurance Healthcare cash plan Discounted shopping & leisure vouchers Cycle to Work Gym membership discounts – up to 25% Charity Giving scheme Dräger‘s dedication At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow. We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All are welcome to apply!. Department Service & Academy Role Field Service Engineer Locations Dräger Medical UK Remote status Fully Remote About Dräger UK & Ireland As an international leader in medical and safety technology, we develop pioneering devices, software, services and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life. Founded in Lübeck in 1889. Co-workers : 800 in the UK & Ireland. Applicant tracking system by Teamtailor