Relomote
BL

🚨Field Service Engineer/Technician (Saha Servis Mühendisi/Teknisyeni) - Ankara

Bodor Laser TürkiyeEngineering & Development
Hiring from
Turkey
Work type
Hybrid
Posted
Sep 24, 2026
Is this job info correct?

🚨Field Service Engineer/Technician (Saha Servis Mühendisi/Teknisyeni)

Bodor Laser Ankara, Türkiye (Hybrid)

Bu sayfa İngilizcedir. Türkçe okumak için sayfanın herhangi bir yerine sağ tıklayıp “Türkçeye çevir” seçeneğini seçin (veya tarayıcınızın çeviri menüsünü kullanın).

Mobil Tarayıcılar İçin:

  1. Sağ alt/üstteki ⋮ veya paylaşım menüsünden Translate seçeneğini bulun.

  2. Hedef dili Turkish / Türkçe seçin.

Headquarters

Jinan, Shandong / China

Turkey Offices

Istanbul & Ankara / Türkiye

🏢 Company Overview

  • Founded: 2008

  • Headquarters: Jinan, Shandong Province, China

  • Employees: Approximately 2,900–3,000 globally

  • Global Presence: Over 20 subsidiaries across 18 countries

  • Service Coverage: More than 180 countries and regions

  • Industry Leadership: Ranked as the global No.1 in fiber laser cutting machine sales for six consecutive years (2019–2024)Bodor Laser

🛠️ Product Portfolio

Bodor offers a diverse range of laser processing solutions:

  • Laser Cutting Machines: High-power fiber laser systems for sheet and tube materials

  • Laser Welding Machines: Advanced solutions for precision welding

  • Laser Scanning Cutting Machines: Innovative technology for efficient processing of reflective materials

  • Automation Devices: Systems designed to enhance production efficiency and flexibility

  • Power Range: From 1,500W to 200,000W

  • Applications: Automotive, aerospace, electronics, metal processing, and moreBodor Laser

🏗️ Dream Park: Strategic Investment and Operations

Bodor's global headquarters, Dream Park, is a state-of-the-art industrial park located in Jinan, China. Key highlights include:

  • Phase I Investment: 1 billion RMB (approximately 140 million USD)

  • Total Area: 250,000 square meters

  • Facilities: Production workshops, R&D center, clean workshops, and supporting amenities

  • Production Capacity: Focus on high-power laser cutting machines, lasers, and automation devices

  • Future Vision: Establishing the world's largest production base for laser cutting and welding equipmentBodor Laser

📈 Performance and Recognition

  • R&D Investment: Increased nearly 30-fold from 2016 to 2022, driving faster product development and stronger responsiveness to evolving industry needs

  • Patents: Filed over 800 patents by 2024, with intellectual property applications doubling for three consecutive years

  • Industry Recognition: Introduced the world's first 40kW laser cutting machine in 2020, setting a new industry benchmark

  • Technological Innovation: Pioneered Laser Scanning Cutting technology in 2022, enabling efficient batch processing of reflective materialsBodor Laser

🌍 Global Operations and Sales

  • Global Sales Leadership: Ranked No.1 in fiber laser cutting machine sales globally from 2019 to 2024

  • Service Network: Over 8 technical service centers worldwide, providing 24/7 support

  • Customer Base: Serves more than 180 countries and regionsBodor Laser

🌐 Global Accounts

🇹🇷 Turkey Accounts

Job Description

This position for supporting customers with BODOR. Responsible for offering technical advice to the customers and after-sales service in the field.

Responsibilities

  • Serve as the main point of contact for customers, and provide direct support for laser machines through phone, email, chat and on-site visit.

  • Assist personnel and customers with troubleshooting of the laser machine’s mechanical and electrical problems, and take appropriate action to resolve customer issues.

  • Track technical issues and incoming requests from customers.

  • Manage schedule and follow up with customers in territory to ensure customer is optimizing the use of the lasers.

  • Perform mechanical repair on laser machines at customer’s location, and ability to determine if the repair will require special resources or parts.

  • Understand layout drawings and blueprints in the installation of equipment.

  • Develop and maintain a (replacement) parts list and ensure the parts are in stock by effectively communicating with relevant customers, staff, vendors and manufacturers.

  • Identify safety issues on the machines.

  • Provide customer trainings.

  • Write and compose service reports and expense reports.

  • Perform failure mode analyses and make upgrade recommendations.

  • Assist with the final integration and commissioning of complex automation projects as needed.

  • Assist with heavy mechanical moves, such as loading/unloading of equipment onto trucks as needed.

  • Regular travel within assigned territories.

  • 75% travel required.

  • Other duties as assigned.

Qualifications

  • Associate degree in mechatronic, automation engineering, mechanical/electrical engineering or equivalent with 2 years’ experience on automated CNC machines.

  • Recent experience of installing, repairing and diagnosing problems of automated CNC machines.

  • Able to read and interpret electrical and mechanical drawings and test equipment.

  • Excellent verbal and written communication skills.

  • Demonstrated technical writing skills

  • Proficiency in Microsoft Word, Excel, and remote communications.

  • Proficient at working independently and as part of a team in a fast-paced environment.

  • Self-driven and responsible.

  • Ability to work under pressure.

  • Ability to travel as required (local and domestic).

  • Ability to lift 30 kg.

  • Valid Driver’s License.

  • Strong leadership skills.

  • Highly organized.

  • Meticulous attention to details.

  • English or Chinese + Turkish languages can be used as working languages.

  • Local residence permit or working authorization in the local country are required.

Additional Information

  • Applicants from neighboring cities can also be considered.

Similar jobs

Apply for this job