Field Service Technician

Benefits: Free uniforms Health insurance Paid time off Vision insurance 401(k) 401(k) matching Bonus based on performance Dental insurance We are currently looking for a Field Service Technician in the Philadelphia area to join our team of highly motivated individuals and we offer: A comprehensive medical, dental, and vision benefits package. 100% employer pay for employee premiums, with dependent add option. Generous PTO package and holidays. Employer matching and profit-sharing 401K plan. Awesome work environment! Bonuses and more! As a Field Service Technician with BestPack you will have the opportunity to drive service success to create and develop customer satisfaction. The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. We are looking for a self-driven, enthusiastic individual with strong problem-solving skills and who is responsive to customers' needs. Responsibilities: Troubleshoot, repair, install, and adjust industrial machinery and pipeline distribution systems Install, calibrate, maintain, test, troubleshoot and repair industrial electrical instrumentation, equipment and associated electrical/electronic controls and related devices for continuity, current, voltage and resistance Read and interpret drawings, blueprints, schematics, and electrical code specifications to determine layout of industrial electrical equipment installations Provide HMI and PLC controls support during installation of new equipment, and provide ongoing service and support to the installed base of equipment Identify and resolve equipment malfunctions, working with manufacturers and field representatives as necessary Complete and turn in field reports that capture all time and work completed on site Provide diagnostic analysis, repair, and preventative maintenance to customers Calibrate, monitor, repair, and maintain inverter, controllers, relays, and industrial sensors Install, examine, and replace or repair electrical wiring, receptacles, switch boxes, and other electrical components Comply with preventive maintenance programs and record keeping of repairs and upgrades Complete on-site system audits and evaluations Practice and adhere to all safety and training Respond to work order requests in a timely fashion Regular travel, up to 80% Technical support and communication - onsite, over the phone, and electronically Maintain relationship with sales team, distributor network, and end users Education, Skills & Experience: 4+ years experience in machinery or other related fields Proven field service experience Effective written and verbal communication skills with all levels of an organization Basic Intermediate Electrical (read schematics, troubleshooting, parts replacement) Basic Intermediate Programming (familiar with Ladder Logic, PLC, HMI Design and Programming, C++ logic changes) Demonstrated experience with and understanding of diagnosing and programming of Allen Bradley and PLC operations Familiarity with industrial tools and equipment Ability to work under pressure with strict deadlines and adapt to changing work schedules Ability to handle physical workload Clean driving record Ability to travel Ability to lift up to 75 pounds This is a remote position. Compensation: $60,000.00 - $85,000.00 per year Join Our Team Looking for a new opportunity that is family-oriented, challenging and fun? That is how the BestPack team describes working here, so consider joining us! We are always looking for new talent that is self-motivated, resourceful, hungry to learn, and wants to provide solutions. If that sounds like you, please take a look at our openings and reach out to find your next adventure at BestPack. Who We Are BestPack has a team of truly awesome people and a culture that enthusiastically supports the growth of every member. Our company's core values are to be teachable, driven, resourceful, honest, and to have fun doing our work. These core values support our passion of helping each other thrive. If these values really resonate with you and you find yourself emphatically nodding along, you will probably really enjoy becoming part of the BestPack team! Perks 401(k) plan w/ employer match Flexible PTO program Paid holidays Comprehensive Health Plans Employer-paid Dental and Vision Growth Opportunities & More!