Field Service Technician, Heat Pumps

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are someone looking for a career change, a professional, an undergraduate student exploring your first opportunity, or recent graduate, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! We are looking for a Service Technician to strengthen our service organization supporting industrial heat pump systems across Europe. In this role, you will work hands-on with complex refrigeration and electromechanical systems, supporting customers on-site and remotely throughout the full lifecycle of our products. The role is based in Overath with a hybrid working model, requiring regular on-site presence. Key Responsibilities of the role: Performing service and maintenance work at customer sites across Europe. Performing commissioning activities at customer premises. Providing remote maintenance and telephone support to customers. Training customers on installed systems. Assisting in the creation of technical training materials. Supporting acceptance tests and trials on the heat pump test bench. Supporting production during the construction of heat pumps. Assisting in the ongoing development and improvement of products. Required Qualifications and Experience: Completed training in refrigeration technology, mechatronics, or a similar technical field. Fluent English and good German language skills. Valid Class B driver’s license. Strong motivation to learn and continuously develop technical skills. Solution-oriented, hands-on mindset with a strong sense of ownership. Desire to make a real impact through your work. Willingness to travel 50% of the time throughout Europe. Preferred Qualifications and Experience: Refrigeration systems certification (or willingness to obtain it; training of up to 4 weeks is fully funded). Previous service or commissioning experience in industrial environments. Experience working with large customers (e.g. global industrial groups) as well as smaller specialized companies. About the company: SPH by Copeland is an innovative German technology company at the forefront of industrial decarbonization, developing and delivering high-temperature heat pump solutions that transform industrial waste heat into efficient, high-quality process heat. With its proprietary ThermBooster™ technology, SPH enables energy-intensive industries to significantly reduce CO₂ emissions and operating costs. As part of Copeland , a global leader in sustainable climate and industrial solutions, SPH combines agile engineering innovation with the scale, stability, and global reach of a market-leading organization. Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including parental leav , vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information or disability . We are committed to providing a workplace free of any discrimination or harassment. Work Authorization Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided. No calls or agency requests please.