Finance Assistant - O2C

Do you take pride in keeping processes running smoothly, working accurately to deadlines and resolving issues before they become problems? We're looking for a Finance Assistant to join our Order to Cash (O2C) team. Supporting our high-profile government client, you'll play an important role in delivering transactional finance services, helping to ensure payments are processed correctly, accounts are maintained accurately and service levels are achieved. You'll work across a range of Order to Cash activities, including bank reconciliations, debt collection, invoice processing and customer account administration. You'll be joining a supportive team that values collaboration, accountability and continuous improvement. This is a permanent position based in our Newport office, you will work from our Newport office on a Thursday and Friday and WFH the rest. We put the wellbeing of our people at the heart of everything we do, and so flexibility and work life balance is a key for a successful team! What you'll be doing: Performing transactional Order to Cash activities including bank reconciliations, accounts receivable administration, invoicing, credit notes and statement production. Supporting debt collection activities, payment processing and third-party money administration for clients. Monitoring workloads and escalating issues that could impact service level agreements and key performance indicators. Taking ownership of queries and issues, resolving them where possible and escalating when appropriate. Maintaining records, filing systems and documentation, while responding to enquiries received by telephone, email and correspondence. Assisting with management information production, project control updates and month-end reporting activities. What you'll bring: Experience working in an administrative or transactional processing environment. Strong organisational skills with the ability to manage priorities and meet deadlines. Excellent attention to detail and a commitment to delivering accurate, high-quality work. Confidence using Microsoft Office applications, particularly Excel and Word. Ability to take ownership of issues and proactively drive them through to resolution. Effective written and verbal communication skills. It would be great if you had: Experience of payment processing activities. Knowledge of cash management processes. Experience in accounts receivable, debt collection or financial administration activities. If you're interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! Employment Type: Full-time, Permanent. Location: Newport (hybrid working). Security Clearance Level: SC. Internal Recruiter: Becky. Salary: £26,298 per annum. Benefits: 25 days annual leave, plus BHols with the option to buy extra days, 4 x death in service life assurance, Health Cash plan, Pension, 3 days paid volunteering, 5 days paid carers leave and an opportunity to opt in for more specific benefits. Loved reading about this job and want to know more about the sector? SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £950 million of savings – providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients. We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and recognises SSCL as one of Great Place To Work® UK's best workplaces. We deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK.