Financial Analyst

About the Role Join the ServiceChannel Finance team as a Financial Analyst (FP&A) and help shape how we plan, forecast, and understand our business. This role goes beyond traditional reporting—you’ll partner directly with business leaders to translate data into insights, build driver-based models, and influence key strategic decisions. You’ll play a critical role in forecasting performance, improving processes, and scaling financial operations in a high-growth SaaS environment. What You’ll Do • Partner with cross-functional leaders to support monthly close, forecasting, and annual planning • Build and enhance driver-based financial models across bookings, revenue, headcount, and expenses • Analyze variances (Actual vs. Forecast) and deliver clear, actionable insights on trends, risks, and opportunities • Develop and track KPIs tied to core business drivers, improving visibility into performance • Support revenue, utilization, and churn analysis to deepen business understanding • Prepare exec-ready reporting and presentations for finance leadership • Identify and implement process improvements and automation opportunities to scale FP&A capabilities • Collaborate cross-functionally to improve data integrity, reporting accuracy, and decision support Qualifications/Requirements • Bachelor’s degree in Finance, Accounting, or related field • 1+ years of experience in FP&A, financial analysis, or similar role • Strong Excel skills; experience with financial systems (NetSuite, planning tools) preferred • Ability to connect details to the big picture and communicate insights clearly • Analytical mindset with a focus on business drivers and performance improvement • Self-starter who thrives in a fast-paced, evolving environment Successful candidate • Experience with driver-based planning or SaaS metrics (ARR, churn, NDR, etc.) • Passion for automation, systems, and scalable finance processes • Strong business partnership skills—you don’t just report numbers, you influence decisions • Continuous improvement mindset (FBS / Lean principles a plus) #LI-CS23