Financial Crime Training Risk & Control Manager | S3 | FCCOG | Milton Keynes, Bradford, Glasgow or Belfast | Internal Mobility

Financial Crime Training Risk & Control Manager | S3 | FCCOG | Milton Keynes, Bradford, Glasgow or Belfast | Internal MobilityCountry: United Kingdom

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Financial Crime, Customer Outcomes & NFR Governance function (FCCOG) brings together the Financial Crime Centre of Excellence and Central Controls Office

THE DIFFERENCE YOU MAKE

The Financial Crime Training Team is looking for a Financial Crime Training Risk & Control Manager based out of Milton Keynes, Bradford, Glasgow or Belfast. 12 Month - FTC

As a Financial Crime Training Risk & Control Manager, you'll play a key role in ensuring our Financial Crime Training Curriculum remains relevant, effective and aligned to the evolving risks facing Santander UK. You will ensure training programmes are evidence-based, aligned to regulatory requirements and business risk appetite, and support the development of a great anti-financial crime culture across the organisation.

You'll be responsible for identifying learning needs, analysing risk data and emerging threats, and translating these insights into impactful learning solutions. You'll help ensure colleagues have the knowledge, skills and behaviours required to identify, prevent and mitigate financial crime risks. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Developing and managing the Financial Crime Training Curriculum, ensuring learning solutions remain aligned to business priorities, regulatory requirements and emerging financial crime risks.
• Supporting the design, delivery and continuous improvement of financial crime learning solutions across a range of audiences and business areas.
• Managing end-to-end learner requests and ensuring role-based learning pathways reflect current capability requirements and future skills needs.
• Analysing training effectiveness through key performance indicators, evaluation data and completion metrics, making recommendations and enhancements where required.
• Developing and delivering management information and reporting to Financial Crime governance forums, highlighting risks, issues and opportunities for improvement.
• Providing effective check and challenge to ensure training content aligns with policies, standards, risk appetite and internal ways of working

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

• Experience working within a financial crime, risk and control, or compliance environment within financial services. (Required)
• Demonstrable expertise in financial crime typologies, emerging threats, risk indicators and relevant regulatory requirements. (Required)
• Excellent stakeholder management skills with the ability to influence and build relationships across all levels of the organisation. (Required)
• Great organisational skills with the ability to manage multiple priorities and competing deadlines. (Required)
• Effective negotiation and influencing skills with a collaborative approach to problem solving. (Required)
• Experience managing governance, reporting, risk management and continuous improvement activities. (Required)
• Willing to take action and enjoy working in a fast paced, dynamic environment (Required)

Education

• Recognised Financial Crime Qualification (Preferred)

Languages

• None Specified

Hard Skills

• Experience working within a financial crime, risk & control, or compliance function in a financial services environment. (Required)
• Great knowledge of financial crime typologies, emerging threats, risk indicators, and relevant regulatory requirements. (Required)
• Experience in governance, reporting, risk management, and continuous improvement activities. (Required)
• Understanding of financial crime risk frameworks, controls, and compliance obligations. (Required)
• Ability to identify, assess, and mitigate financial crime risks across business operations. (Required)

Soft Skills

• Excellent stakeholder management skills, with the ability to build effective relationships and influence stakeholders at all levels. (Required)
• Great organisational and prioritisation skills, with the ability to manage multiple workstreams and competing deadlines. (Required)
• Effective negotiation and influencing skills, coupled with a collaborative approach to problem-solving. (Required)
• Proactive and action-oriented mindset, with the confidence to drive outcomes and challenge constructively where required. (Required)
• Adaptability and resilience, with the ability to thrive in a fast-paced and dynamic environment. (Required)
• Great communication skills, with the ability to present complex information clearly and effectively. (Required)
• Continuous improvement mindset, focused on identifying opportunities to enhance processes, controls, and outcomes. (Required)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.
Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:

£54,318.00 - £81,478.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location(s).

We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs.( Only applicable for roles that are eligible for sponsorship)

IMPORTANT INFORMATION FOR INTERNAL APPLICANTS:

SECONDMENT OR FTC ROLES:

• If you are currently employed by Santander UK plc on TSB Legacy terms and choose to apply for this Santander fixed term vacancy, please be aware that, if successful, you will move onto full Santander terms and conditions of employment and will no longer be part of the TSB Legacy population with effect from the start date of your new role. Please also note that if the role you accept is a secondment role, this change will also apply to your substantive/home role (i.e. the role to which you would normally return at the end of your secondment): you will no longer be TSB Legacy for either your secondment role or your substantive/home role with effect from the start date of the secondment role. If you have any questions about what this means, you should raise them during the application process or log a ticket with Ask HR.
• If you are currently employed by TSB and the role you accept is a secondment role (rather than a fixed term contract), this will not impact the terms and conditions of your substantive/home role (and you will remain employed by TSB on your current terms and conditions until your employment transfers to Santander under TUPE).

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

For further Guidance please visit Internal Mobility - Candidate Guidance.

If you want to know more about the opportunity:

Please contact: Rachel Phillips - Rachel.Phillips@santander.co.uk

The Santander Way

Santander is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Ready to make it happen?

It starts with you. It starts here.