Financial Crime Transaction Monitoring Officer

Empowering Africa’s tomorrow, together…one story at a time.

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Job Summary

Job Description

• Attention to Detail: Ensures accuracy and thoroughness in all monitoring tasks;
• Review and investigate transaction monitoring alerts in a timely and risk-based manner;

Alert Review and Investigation:

• Assess unusual or suspicious transactions and customer behaviour;
• Conduct detailed investigations using internal and external sources of information;
• Escalate suspicious activities in accordance with established procedures;

Suspicious Activity Escalation and Reporting:

• Support the preparation and submission of Suspicious Transaction Reports (STRs) to the relevant authorities, where applicable;
• Ensure all escalations are appropriately documented and justified;
• Execute daily transaction monitoring activities in line with regulatory requirements and internal policies;

Transaction Monitoring Operations:

• Monitor customer transactions across products, channels, and jurisdictions;
• Ensure alerts are managed within agreed service level agreements (SLAs);
• Collaborate with KYC/CDD teams to obtain relevant customer information required for investigations;

Stakeholder Engagement:

• Assess customer profiles, expected account activity, and source of funds information during alert reviews;
• Assist in the testing, tuning, and optimization of transaction monitoring rules and scenarios;

Continuous Improvement:

• Provide feedback on system effectiveness and false-positive trends;
• Support the implementation of new monitoring controls and technologies;

Education

About Us

At Absa, our story is not a single narrative. It’s thousands of individual journeys unfolding across Africa and beyond.

From colleagues serving customers in local communities to teams shaping financial solutions across borders, Absa is built on people who bring their lived experiences, ambitions and perspectives into the workplace every day. Whether you’re starting your career, a seasoned leader or somewhere in between, your contribution is seen, valued and connected to something bigger.

Our presence across Africa – which spans personal and business banking, corporate and investment banking, wealth and investment management, and insurance – exists because of the people who show up in their roles with purpose. Across Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda and Zambia, our colleagues are shaping what Absa becomes in each market.

Beyond the continent, teams in global offices and a technology hub support and extend the stories that prove that African talent can lead, influence and innovate on the global stage.

At Absa, your story matters because progress is driven by human experience, not hierarchy. When people are enabled to bring their whole selves to work, they don’t just build careers. They help shape the future of Africa’s financial services landscape.