FinCrime Operations Analyst - AML Investigations Team

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We’re looking for an AML Analyst to join our growing AML Investigations team in Budapest, Hungary. This role is a unique opportunity to have an impact on Wise’s mission, grow as a specialist in anti-money laundering and help save millions of more people money.

Your mission:

As a FinCrime Operations Analyst in AML Investigations, you will support the day-to-day processes that help protect Wise and its customers from financial crime. You will review and resolve AML support tasks, prioritise cases, and ensure that urgent or higher-risk matters are escalated accurately and on time.

This is an excellent opportunity to develop foundational expertise in AML operations and investigations while gaining hands-on experience in case assessment, customer support, risk-based decision-making, and escalation management.

Here’s how you’ll be contributing to the AML Investigation team:

• Supporting AML investigation workflows by reviewing and resolving day-to-day operational cases, including:

• Workflow appeals

• Suspended transfers

• General Zendesk inbox cases

• AML support bot tickets

• Priority Zendesk cases and urgent escalations

In the "Message to the Hiring Team" section, please include:

• Your salary expectations
• Your notice period
• Your residency status in Hungary (we are not providing visa or relocation support for applicants to our Budapest office at this time.)

About you:

• You’re eligible to work in Hungary;

• Your spoken and written English proficiency is at an advanced (C1) level.

• You have an exceptionally inquisitive mind. You are always looking out for more information where available, however, you are able to cut through the noise;

• You have a great eye for detail. You are meticulous and can look at information with factual precision;

• You have exceptional logical thinking. You are naturally able to interpret data and draw logical conclusions;

• You have great communication skills, both written and verbal. You are able to express your thoughts concisely and logically;

• You’re able to articulate and justify your decisions. You are confident and comfortable making independent judgement calls;

• You’re able to work under pressure. You can multitask efficiently and take responsibility in challenging situations;

• You’re curious, keen to learn and proactive by nature;

• You’re a true team player but happy working alone on independent projects;

• You’re open to and value feedback in order to improve;

• Basic understanding of Anti-Money Laundering (AML) regulations and practices.

Role Timeline:

This position remains open until we have identified sufficient strong candidates.

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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