Finnish Speaking Customer Service Agent

Finnish Speaking Customer Service Agent Our client is a company specialising in offering services to the iGaming industry, they are actively looking for a Finnish speaker to strengthen their fast growing team! Responsibilities: Handle customer inquiries across multiple brands, ensuring professional 24/7 support. Adapt to brand-specific guidelines while maintaining service quality. Identify and resolve issues promptly, ensuring customer satisfaction. Maintain accurate records of customer interactions. Collaborate with other departments for efficient issue resolution. Stay updated on company products, policies, and support documentation. Working Hours: Shift Basis, Monday to Sunday Requirements: Native or C1-level proficiency in Finnish and English. Strong attention to detail and problem-solving skills. 1+ year of customer support experience (iGaming experience is a plus). Ability to manage multiple tasks in a fast-paced environment. Strong interpersonal and communication skills. Experience with customer support tools (ticketing systems, chat software) is an advantage. Clear criminal record. Willingness to work shifts. Benefits: Full training on customer service, gaming regulations, and internal systems. Supportive and collaborative work environment. WFH work flexibility. Career growth opportunities. Quarterly bonuses in addition to base salary (Base salary 26-28K) Department Customer Service Locations Birkirkara Remote status Hybrid About Recruiter4you We act as a true HR Business Partner - providing tailored HR advisory while connecting the right talent with the right opportunities. Our focus is on delivering exceptional service and building long-term success for both businesses and candidates. Recruiter4You is a brand operated by Consultant4You LTD a company based in Gibraltar