FlexPLM Business Process Analyst

Description About Us ArcherGrey is a digital transformation company specializing in Product Lifecycle Management (PLM). We provide strategic consulting and technology services with a strong focus on customer success, helping organizations manage both the people and process sides of PLM implementation. Founded in 2002 during the dot-com downturn, ArcherGrey was created to meet the urgent need for a PLM services company with proven talent, experience, and a results-driven mindset. Since then, we have built a trusted reputation for delivering on time, adapting to client needs, and guiding companies as they adopt and integrate robust PLM solutions. About the Role This is a fully remote role supporting FlexPLM initiatives across business and technology teams. The FlexPLM Business Process Analyst plays a critical role in gathering and documenting business requirements, supporting end-to-end solution design, and ensuring system capabilities align with internal processes. You will partner closely with Process Leads, Subject Matter Experts, and cross-functional stakeholders to improve and optimize product development workflows through FlexPLM. Key Responsibilities Gather, analyze, and document business and functional requirements to support FlexPLM process blueprinting and solution design. Develop clear process maps, presentation materials, and structured wireframes to support design discussions and decision-making. Assist with test planning activities, including writing technology-focused test scenarios and scripts, executing tests, and documenting results. Create and maintain training materials across multiple formats, including user guides, presentations, and supporting documentation. Manage Agile user stories and related artifacts within designated tracking systems, ensuring accuracy and traceability. Catalog, organize, and maintain project artifacts such as process maps, gap analyses, test scripts, user manuals, and training materials. Support project governance activities by summarizing weekly core team status updates, tracking action items, and following them through to completion. Requirements About the Candidate You are comfortable working independently in a remote environment while staying closely connected to cross-functional teams. You bring a structured, detail-oriented approach to business process analysis and enjoy translating business needs into clear, actionable documentation. You are collaborative, adaptable, and confident working with both technical and non-technical stakeholders to drive solutions forward. Knowledge, Skills and Experience 2+ years of experience in Information Technology, with a focus on business process analysis or systems implementation. 5+ years of hands-on experience working with FlexPLM within vertically integrated retail organizations. Experience creating process maps, test documentation, training materials, and presentation content. Familiarity with Agile methodologies and user story management. Strong written and verbal communication skills, with the ability to document complex processes clearly.