Food and Beverage Specialist

Role Description This contract Food and Beverage Specialist role at guestroom agency is a hybrid position based in Lombok, with some work-from-home flexibility. The specialist coordinates and delivers high-quality food and beverage services, ensuring a consistent and welcoming guest experience across on-site and remote activities. Daily tasks include planning menus, supporting culinary preparation, monitoring service standards, and collaborating with hospitality teams to meet client and guest expectations. The role also involves managing orders, tracking inventory, maintaining hygiene and safety standards, and responding promptly to guest inquiries or feedback. The specialist works closely with operations and account teams to align offerings with brand guidelines and event or accommodation requirements.

Qualifications

• Demonstrated experience in Food Service and Food & Beverage operations, with a focus on quality, consistency, and safety.
• Strong Customer Service skills, including the ability to handle guest requests, resolve issues, and maintain a professional, courteous demeanor.
• Effective Communication skills for coordinating with internal teams, vendors, and guests in both on-site and remote settings.
• Practical Culinary Skills, such as basic food preparation, menu understanding, and collaboration with kitchen staff.
• Knowledge of food safety, hygiene standards, and local regulations relevant to food and beverage services.
• Ability to work in a hybrid environment in Lombok, managing time effectively between on-site duties and remote tasks.
• Strong organizational skills, attention to detail, and the ability to prioritize in a fast-paced hospitality context.
• Previous experience in hotels, restaurants, catering, or event-based food and beverage roles is highly beneficial.