Forward Deployed Engineer

We're hiring a Forward Deployed Engineer to make our AI products actually work inside customer environments. You'll live at the seam between our platform and the real world — embedding with customers to scope, build, and ship production solutions that turn models and tools into business outcomes. Less “demo the product,” more “get it running reliably on their data, in their stack, under their constraints.”

What you'll do

• Embed with customers to discover requirements, design solutions, and deliver end-to-end implementations of our AI platform in production
• Build custom integrations, agents, RAG pipelines, tool-use systems, and workflow automation that fit customer systems, data, and processes
• Own the technical delivery cycle: scoping, architecture, coding, testing, deployment, and handoff — often working directly alongside customer teams
• Translate customer problems into production-grade systems using foundation models, retrieval, structured outputs, and orchestration
• Drive adoption and expansion by making the product successful in the wild; surface patterns and feedback that improve the core platform
• Handle the unglamorous production realities: authentication, data pipelines, latency, reliability, security reviews, and operational handoffs
• Partner with product, research, and solutions teams to influence the roadmap based on what you see in the field

What we're looking for

• 3+ years of software engineering experience, with demonstrated ability to ship production systems (not just prototypes)
• Strong Python and TypeScript; comfortable reading and writing real codebases under time pressure
• Practical experience integrating AI/LLM systems (RAG, agents, function calling, structured generation, embeddings, vector search) into existing environments
• Customer-facing technical work: consulting, solutions engineering, implementation, professional services, or similar roles where you owned delivery
• Ability to operate independently in ambiguous, high-stakes environments and communicate clearly with both technical and non-technical stakeholders
• Cost-, latency-, and reliability-aware — you know how to make systems production-ready, not just impressive in a notebook
• Comfortable with travel or on-site work when needed to unblock customers

Nice to have

• Experience with agent frameworks, MCP, or custom orchestration (LangGraph, Temporal, etc.)
• Background in data engineering, infrastructure, or systems integration
• Prior work at a company that sold complex software platforms (AI, data, developer tools, enterprise software)
• Experience with security, compliance, or red-teaming considerations in customer deployments
• Contributions to open-source tooling or public technical writing about applied AI

What we offer

Work from anywhere in the US! Machinify is digital-first.
Top Medical/Dental/Vision offerings
FSA/HSA
Tuition reimbursement
Competitive salary, 401(k) with company match
Unlimited PTO
Additional health and wellness benefits and perks
Flexible and trusting environment where you’ll feel empowered to do your best work

The salary for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc. We are hiring for different levels and the base salary can range from $210k-$270k+ based on your assessed level. Compensation also includes meaningful equity, healthcare, unlimited PTO, and more.