Forward Deployed Engineer

* Hiring on behalf of our client

Title: Forward Deployed Engineer

Time: Full-Time (East Coast hours)

Location: Remote (Canada)

Compensation: CA$110,000 - $140,000/year + competitive equity

The Company

Our client provides a unified, AI-native platform for retail and supply chain planning, recognized globally for outstanding customer satisfaction. Backed by leading global investment firms with over $768M in funding, their technology optimizes demand, inventory, merchandising, pricing, and supply chain operations for major enterprise retailers and wholesalers worldwide. Operating with the agility of an innovative business unit within an established global enterprise, the organization is committed to driving operational efficiency, profitability, and environmental sustainability by significantly reducing waste across global supply chains.

Role Overview

Our client is seeking a Forward Deployed Engineer with 3 to 5 years of experience to join their fast-growing AI-native retail planning team. In this role, you will write production code, build scalable data pipelines, and serve as the primary technical partner to major enterprise grocery and retail accounts. You will bridge the gap between engineering and business outcomes, gathering customer requirements, prototyping solutions, and deploying live production integrations connected to enterprise ERP systems.

Key Responsibilities

• Spend approximately 70% of your time writing production code to build and deploy customer-specific integrations, data pipelines, and AI-driven solutions.
• Serve as the primary technical point of contact for 2 to 3 enterprise retail accounts, engaging stakeholders ranging from VP-level executives to store operations.
• Gather complex technical and business requirements directly from customers, workshop solutions, and build functional prototypes before full product implementation.
• Own customer KPI delivery, system performance, observability, and SLAs for live client environments integrated with core ERP systems.
• Design data models, integration pipelines, and monitoring systems for large-scale customer-specific datasets.
• Translate complex technical workflows into tangible business and financial impact for non-technical leadership.
• Collaborate closely across internal engineering, AI, and design teams to ensure seamless delivery and platform synchronization.
• Travel approximately 30% of the time to client sites across North America.

Qualifications

• Bachelor's degree or higher in Computer Science, Engineering, or a related technical discipline.
• 3 to 5 years of software engineering experience with a direct client-facing background.
• Strong engineering fundamentals with proven daily experience writing production code (not solely advisory or architecture).
• Hands-on proficiency with Go or Python for developing scalable data pipelines on modern cloud platforms (Google Cloud Platform preferred).
• Experience building and deploying production data pipelines at enterprise scale.
• Proven track record working directly with enterprise retail or B2B clients, managing delivery, and interacting with both executive and operational stakeholders.
• Hands-on familiarity incorporating modern AI development tools into daily engineering workflows.
• Strong product mindset with a deep understanding of software design principles, quality standards, and product lifecycle management.
• Exceptional organization and multitasking skills, with the ability to manage multiple complex accounts and navigate ambiguity independently.
• Must be based in Montréal or Toronto, legally authorized to work in Canada without requiring visa sponsorship, and available for regular domestic and international travel.