Fraud Investigator

It Starts With Our Employees

FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work.

What You’ll Do

The Fraud Investigator will diligently safeguard the credit unions assets against loss by performing risk analysis in operational areas with exposure to monetary or legal implications. The Fraud Investigator is responsible for a wide range of complex duties, department and strategic initiatives, end to end investigations and decisions relating to fraudulent applications, transactions, and member fraud claims.

This position is open to flexible work options including a remote set-up.

Core Contributions

• Conduct complex and deep-dive investigations, including reviewing evidence and documentation, to minimize the credit union’s loss exposure and increase recovery of stolen funds/assets. Based on results of investigations, recommend and/or perform corrective action for recovery and loss prevention.
• Manage and prioritize case load using case management systems for tracking as well as preservation of fraud cases, evidence and relevant information. Ongoing monitoring of fraud reports and tool performance to ensure that agreed risk levels and positive member experience are maintained.
• Provide in-depth research and detailed analysis to support the decision as to whether the suspicious or fraud activity requires a suspicious activity report (“SAR”) filing. Write initial SARs and Continuing Activity SARs for submission to FinCEN.
• Analyze member transactional and relationship data to develop and improve transactional or authentication fraud prevention strategies and stay abreast of current fraud trends. Draft and maintain preventative policies and procedures associated with fraud, compliance and security.
• Actively work with internal and external business partners on projects and/or department or strategic initiatives. Work collaboratively with law enforcement agencies and other financial institutions. Provide expert testimony in legal proceedings as needed.
• Assist in the development of fraud & risk management training and conduct said training as needed. Work with Risk Management to improve investigations, analyze and identify control and procedural issues. Act as a Fraud Subject Matter Expert (SME) when requested or required.
• Lend regular support to the branches, other departments and S3 representatives, as well as to other members of the Fraud and Risk team(s). Take on ad hoc projects or assignments related to Fraud.
• Complete ongoing training to meet annual CFE or CFCI requirements and to promote growth and understanding of current/future fraud trends and fraud mitigation.

Assets You Will Bring

• Bachelor’s Degree required. Field of Study: Finance, Criminal Justice or a related field.
• 4+ years in investigations and fraud, loss mitigation, financial crimes or risk management required.
• Verafin and Fiserv DNA experience a plus.
• Understanding of banking practices, policies, regulations and law enforcement practices.
• Certifications: Certified Fraud Examiner (CFE) required and/or Certified Financial Crimes Investigator (CFCI) required.

The estimated salary for this role is $66,420.00 - 79,704.00 annually. (FourLeaf Federal Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; voluntary benefit programs; a 401(k) plan with employer match; reimbursement and wellness programs; and an annual performance-based bonus.)

What Sets Us Apart?

In addition to our comprehensive benefits, we invest in employee connection and well-being through:

• Competitive 401(k)
• Tuition and fitness reimbursement programs
• Flexible work options
• Volunteer opportunities
• Executive “Water Cooler Chats”
• Clubs, sports, and social events
• Food truck days

….and more!

Who is FourLeaf?

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals.

We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune’s Best Workplaces in Financial Services & Insurance 2024.

As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.