Fraud & Risk Specialist🕵️ (Rotating Shifts) About the role: As a Fraud and Risk Specialist , you will play a key role in detecting and preventing fraudulent activities on different brands and platforms. You will be responsible for monitoring and approving transactions, investigating suspicious activities, implementing risk mitigation strategies, and collaborating with other teams and suppliers to ensure our processes comply with industry requirements and regulations. This is a crucial role in protecting the integrity of the business and ensuring the safety of the customers. Please note that your work schedule will involve rotating shifts, including day shifts (09:00–21:00 EET) and night shifts (21:00–09:00 EET). The schedule is prepared one month in advance. Your main responsibilities will be: Fraud Monitoring: Analyze and monitor transactions in real-time to identify fraudulent activities, suspicious behaviors, and attempts to abuse the systems Payments processing: Reviewing and processing incoming and outgoing customer payments via different payment providers and methods with a risk-based approach Investigation: Conduct detailed investigations of fraud incidents, using various tools and data sources to detect patterns of suspicious behavior Risk Mitigation: Develop and implement strategies to mitigate risks, including creating rules and processes to prevent future fraud Compliance: Ensure that all operations comply with online gaming regulations, AML/KYC policies, and industry best practices Team Collaboration: Work closely with the other departments to efficiently resolve fraud and risk issues Policy Updates: Stay updated on the latest fraud trends and technologies, proposing adjustments to security policies and operational procedures What we expect from you: Previous experience in the iGaming industry Strong proficiency in English , both written and spoken, with excellent communication skills Exceptional organizational skills and a keen eye for detail A proven team player with the ability to collaborate effectively across departments Strong commitment to maintaining confidentiality and professionalism in sensitive situations Knowledge of KYC and anti-fraud regulations, with experience applying them in real-world scenarios Familiarity with CRM systems (an advantage but not essential) A degree in finance or a related field is beneficial but not required Ability to work in rotating shifts, including weekends and holiday Based in Estonia or Cyprus (Full time employment contract) What we offer: A competitive salary (2900 eur gross per month) A low-bureaucracy environment built on trust, autonomy, and ownership Competitive salary aligned with market benchmarks Flexible working hours Hybrid work model, with a modern office in Ülemiste City and an office option in Cyprus Wellbeing and sports compensation via Stebby including health insurance Extra paid vacation days to support rest and long-term sustainability Paid sick leave Company merchandise Department Customer Support Team Locations Estonia , Cyprus Remote status Hybrid About Gepard Media We are a dynamic group of companies established by a passionate group of blockchain and gaming enthusiasts. Our growing team consists of talented professionals working across the globe, with headquarters in Cyprus and a key office in Tallinn, with team members spread across the globe, working remotely. If you’re looking to make your mark in this exciting industry and work with a team of dedicated professionals, this is the place for you. Join us in shaping the future of crypto casinos!
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