French Customer Service Representatives Remote in PT
Cbtalents 12๐น Exciting Opportunity for French Speakers โ Remote Customer Service in Portugal Are you a fluent French speaker looking for an international opportunity? We are hiring French Customer Service Representatives to join a diverse team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while enhancing your customer service skills. ๐ Important: This position is remote within mainland Portugal , excluding the islands. You can work comfortably from home, but only if you reside in Portugal โ working from abroad is not allowed. ๐น Key Responsibilities: โ Handle inbound customer inquiries via phone, email, and chat. โ Assist customers with product information, troubleshooting, and issue resolution. โ Provide excellent customer service and ensure a positive experience. โ Follow up on customer requests and escalate issues when needed. ๐ Requirements: โ๏ธ Fluent French (C1/C2) with native accent from France, Belgium or Switzerland โ๏ธ Good English communication skills (B2) โ๏ธ Strong problem-solving and communication skills โ๏ธ Residence in Portugal โ only mainland, excluding the islands โ๏ธ European passport ( no sponsorship or visa support available ) โ๏ธ Previous customer service experience is a plus but not mandatory ๐ผ Whatโs Offered: ๐ฐ Competitive salary with performance-based incentives ๐ Full training provided to prepare you for the role ๐ International work environment with career growth opportunities ๐ Work comfortably from home โ but only within Portugal! If you're interested, send us your application! ๐ผ