French Speaking Customer Support Intern

Join our dynamic and international team as a French Speaking Customer Service Support Intern , where you'll play a key role in ensuring smooth service delivery and exceptional customer experiences. This role offers valuable hands-on experience, career growth opportunities, and a collaborative environment tailored for motivated students. Responsibilities: Deliver outstanding customer service by professionally handling incoming calls and promptly addressing client inquiries, ensuring a positive and solution-oriented experience. Manage and coordinate customer requests received via portals and email, ensuring accurate job acceptance and logging within defined service-level agreements. Efficiently process all incoming work orders into the internal CMS, including standard and out-of-hours requests, to support seamless service delivery and comprehensive tracking. Create and manage after-sales cases , coordinating and scheduling service appointments to maximize customer satisfaction and operational efficiency. Verify and maintain accurate proof of delivery documentation , upholding stringent accountability and data integrity standards. As needed, support the team with various ad hoc administrative and operational tasks , demonstrating flexibility and a proactive approach to problem-solving. Qualifications: Active student status for at least one more year at a Hungarian institution Fluent , confident, and stable English and French language skills (spoken and written) is a must. Minimum availability of 20 hours per week. Relevant experience is considered as an advantage. Hybrid work model preferred (approx. 50% remote after training); in-office presence is required during the training period. Why join us? Competitive Compensation - Enjoy an attractive hourly salary of 2,145 HUF gross, reflecting your valuable contribution and dedication. Career Development & Learning - We’re committed to your growth — gain hands-on experience, expand your skill set, and take advantage of continuous learning opportunities in a supportive environment. International Exposure - Be part of a growing international organization with strong Italian roots, where cross-cultural collaboration and global best practices are part of our everyday work. Dynamic & Supportive Team - Work in a friendly, fast-paced environment that values teamwork, innovation, and open communication. Room for Advancement - As our organization expands, so do your opportunities — grow with us and build a career, not just a job. Make a Difference - Your work will have a direct impact on customer satisfaction and company success — your role matters here.