French Speaking sales administrator

Hours: Monday–Friday, 8am–4.15pm

We are looking for a French-speaking Customer Service Advisor to join a busy customer-focused team.

This is a varied role where you will be responsible for delivering an excellent customer experience, handling enquiries and supporting customers throughout the order process.

Key Responsibilities:

• Handle customer enquiries via telephone, email, live chat and web.
• Process orders and quotations accurately and efficiently.
• Manage delivery queries, returns and faulty product enquiries.
• Provide product information and technical support.
• Build strong customer relationships and deliver outstanding service.
• Liaise with internal teams to ensure customer needs are met.
• Maintain accurate customer records.

What We're Looking For:

• Fluent in French and English, both written and spoken.
• Previous customer service experience is beneficial.
• Excellent communication and relationship-building skills.
• Strong organisational skills with good attention to detail.
• A positive, proactive attitude and the ability to multitask.

What's on Offer?

• 25 days annual leave plus bank holidays.
• Healthcare plan (after probation).
• Profit share scheme (after qualifying period).
• Hybrid working options following initial training