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Summary
We are seeking a results-driven Account Executive to manage key client relationships, ensure operational excellence, and drive growth across assigned accounts. The ideal candidate is a strong communicator, an analytical thinker, and a collaborative partner who thrives in a fast-paced, client-facing environment.
Responsibilities
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Conduct Business Reviews (BRs) with clients, setting and tracking clear goals for each interaction.
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Establish strong, and long-lasting relationships with key clients across multiple specialties within the Altus Biologics line of business
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Leverage internal partners to quickly manage escalations & delegate responsibilities; this role is focused on bringing strategic value to the client and must have the ability and willingness to delegate tactical items to appropriate internal departments.
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Monitor client invoices and leverage relationships to address any delays promptly.
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Analyze and report on payer collection trends to proactively identify gaps in cash flow
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Develop and maintain new referral sources with our key clients to expand business opportunities.
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Partner with the Sales team — including attending industry conferences — to support growth initiatives.
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Achieve and exceed assigned volume and financial growth targets while ensuring high levels of client retention.
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Collaborate with clinical teams for effective clinical coordination of services.
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Apply SAMA (Strategic Account Management Association) training and expertise to optimize account strategy.
Qualifications
- Bachelor’s degree in Business, Healthcare Administration, or a related field or equivalent combination of education and experience.
- 5 or more years of experience in strategic account management, business development, or sales in a healthcare, biotech, or related industry.
- 3 or more years of biologic therapies, specialty pharmaceuticals, and medical practice operations experience.
- Willingness and ability to travel regularly to client sites, industry conferences, and company meetings (approximately 25–40% travel, depending on client portfolio and business needs).
- Demonstrated track record of meeting or exceeding financial, growth, or retention targets.
- Strong business acumen with the ability to analyze financial and operational data (e.g., invoices, payer trends, cash flow gaps) and present insights clearly.
- Proficiency with CRM tools, Microsoft Office Suite, and data reporting/analysis platforms.
Why work at Altus Biologics?
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Competitive Salary
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Daytime Hours
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Weekends Off
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Paid Time Off
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9 Company Paid Holidays
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Diverse Workforce
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Corporate & On-The-Job training
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Health Benefits
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Retirement Plan
Altus Biologics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting and hiring.
In addition, all employees are expected to adhere to the Altus Biologics' Code of Conduct, Compliance policies and all applicable federal, state, and local laws and regulations. Altus Biologics employees are expected to report any concerns about compliance or business practices to his or her immediate supervisor, appropriate management and/or the Chief Compliance Officer.
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