Functional Analyst

Critical Manufacturing is dedicated to empowering high-performance operations to make Industry 4.0 a reality with the most innovative, comprehensive, and modular MES software. We have a global presence, but our headquarters, and the main technical center, are in Porto (Maia), Portugal, where we develop a state-of-the-art solution for Semiconductor, Electronics, Medical Devices, and Industrial Equipment. Recognized as a Leader by Gartner, we are part of ASMPT, the world's largest supplier of best-in-class equipment, and technological process partner for the electronics and semiconductor industries. The Role As a Functional Analyst, your primary focus is to flawlessly execute the deployment of Critical Manufacturing’s MES system across plants worldwide in high-tech facilities manufacturing semiconductors, electronics, medical devices, pharmaceutical or other advanced complex products. You will engage with manufacturing processes, understand customer requirements, and design solutions that improve productivity, quality, and flexibility. What You Will Do Perform business process analysis and elaborate strategies and plans for MES implementation Understand specific customer requirements and map them to solutions from the Critical Manufacturing offering Create configurations and customizations tailored to customer needs Perform demonstrations of the solution adapted to customer requirements Coordinate custom developments required for specific manufacturing environments Ensure smooth communication between customers and implementation/development teams Oversee implementation, deployment, and user training activities Facilitate reviews and signoff of key deliverables and milestones with stakeholders What Success Looks Like Within your first year, you will have: Learned about manufacturing process in complex and high-tech manufacturing industries Understood the capabilities of CM’s award-winning solutions Successfully supported MES deployments, built strong customer relationships, and contributed to continuous improvement initiatives. Why Join Us Be part of a company shaping the future of manufacturing software Enjoy the freedom to experiment, innovate, and create systems that will last Join a team where storytelling, strategy, and technology meet to make Industry 4.0 real