Functional Consultant

Functional Consultant (1-5 Years)

Satori Craft seeks a HR Implementation Specialist with Darwinbox experience to deliver fast, flawless HRMS implementations for enterprise clients across India, Southeast Asia, and the Middle East. This fully remote role focuses on supporting end-to-end Darwinbox projects, including business process mapping, user acceptance testing, and client go-lives within defined timelines.

Key Responsibilities:

• Deliver end to end implementation of the product with the client - starting from Business process mapping to User Acceptance testing and taking the customer live with Darwinbox in a defined timeline.

• Analyze business requirements and design solutions covering various functional scenarios and prepare presentations for client demo.

• Prepare the blueprint documents, functional specifications in the Business process mapping stage and assist with the complete solution to the client for client-specific use cases.

• Coordinate with the Development team and superiors to define any change request from the client and solution for the client-specific use case.

• Plan and lead meetings and working sessions effectively with both client and product development teams.

• Provide Key User Training and support customer to ensure sign off at each milestone as per project plan.

• Guide the client through the change management process and managing both internal and external expectations.

• Provide support to the client throughout the Implementation and Post Go-live support phase (before handing over to Customer Success team).

• Map benefits delivered through the implementation of Darwinbox HRMS.

• Prepare documentation to hand over the account to Customer Success team.

Requirements:

• 1-5 years in HRMS implementation, preferably Darwinbox or similar (e.g., HCM transformation).

• Proficiency in MS Excel, Word, PowerPoint; agile, analytical mindset

• Key behavioral traits: Agility, Analytical, Persistence and Ability to stretch.