Fund Administration Manager

Location: ABOUT US: As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about life at Alter Domus at careers.alterdomus.com Your responsibilities Be a subject matter expert on Private Equity investment transactions and procedures and can resolve high complexity day-to-day situations and requests. Develop and support the team by providing a framework for adherence to procedures and policies, ensuring that Senior Officers and Officers receive adequate training and constructive support. Demonstrate strong leadership skills by supervising a team, conducting regular 1:1s to engage with team members, and fostering a positive work environment. Build and maintain internal and external relationships while organizing and leading training sessions to enhance team knowledge and capabilities. Ensure client deliverables are input in workflow planner and adequate resources are allocated to ensure staff are fully utilized. Liaise with external parties and cooperate with internal account management teams to ensure timely response to client inquiries. Review the tasks perform by officer/senior officer. Serves as the escalation point for internal and external parties on unresolved servicing issues and concerns. Represents the team in platform-wide initiatives (e.g. handover, onboarding), provides solution-oriented guidance to stakeholders, and proactively voices potential concerns. Proactively runs medium complexity projects or initiates independently and drives Team-relevant system and process changes and enhancements. Provides his/her superior with constructive and meaningful solutions beyond their immediate area of responsibility and keeps on the oversight of all assigned tasks. Your profile Proven leadership and people management skills, with experience managing and developing teams Microsoft Suite experience, including advanced proficiency in Excel Highly organized and proactive, with strong follow-through on commitments Personal and professional integrity Strong work ethic, responsiveness, and passion for customer service and quality Excellent communicator with strong oral and written communication and interpersonal skills Ability to manage multiple priorities and competing deadlines in a fast-paced environment Ability to work effectively with team members and senior leadership in a remote or hybrid environment Strong analytical and problem-solving skills with a data-driven mindset Preferred Education and Experience Bachelor's degree or higher in Finance, Accounting, Data Analytics, Audit, Economics, or a related field 5–7 years of Finance Operations experience (or similar), with at least 2 years in a people management or team lead role Fund Accounting/Alternative Investment experience is required Experience working with the Investran system is a plus working with the Investran system is a plus WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Alter Domus is an Equal Opportunity Employer: Equity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/ ) #LI-HYBRID #LI-JN