Gap Specialist

Scoutnet (PTY) Ltd. | Full time Gap Specialist Remote Job | Posted on 06/30/2026 I'm interested Share job via email Share this job with your network Job listing Job details Job Information Job Opening ID ZR_22_JOB Number of Positions 1 Department Name Sales Dept Title Sales Advisor Hiring Manager Simlindile Masina Target Date 07/25/2026 Date Opened 06/30/2026 Assigned Recruiter(s) Kamhal Pillay,Simlindile Masina Job Type Full time Job Opening Status In-progress Required Skills communication skills problem solving skills +6 Industry Telecommunications Work Experience 1-3 years Salary 5500+ benefits + Commission Last Activity Time 06/30/2026 10:49 Created Time 10/21/2025 18:24 Modified Time 07/10/2026 12:45 Currency ZAR Exchange Rate 1 Remote Job About Us Welcome to Scoutnet Scoutnet was established in August 2020 during the height of the pandemic, to take advantage of the forced Work From Home requirements of businesses, especially in the field of financial services call centres. We developed and deployed a secure Work-From -home platform for insurance products and (virtual call centres)which we make available to Product owners and retail client base owners. We employ only the most modern of technology and trends like Cloud, SAAS, Work From Home, Software defined security and tap into the Digital and Gig economy. The ultimate goal is to have 5000 trained agents and multiple products on the platform in 5 years time. The business model proved an instant success with first deployment of new generation products and agent platforms becoming operational in November 2020 with A Motor warranty product (AutoEaze). Since then three other products were developed in partnership with Large insurance players like Centriq, and especially with Dis-Chem health being a flagship affinity play. We now have upwards of 100 full time agents and staff with a confirmed availability of another 450 agents ready to accept work. Job Description This is a remote position. We are seeking a results-driven and customer-focused GAP Specialist to join our growing team. The ideal candidate will be responsible for promoting and selling GAP cover to potential clients, understanding their needs, and providing solutions that offer real value and peace of mind. Proactively engage with prospective customers over the telephone to promote GAP products. Clearly explain coverage options, benefits, and pricing of different plans. Qualify leads and convert them into policyholders by understanding individual needs and recommending suitable products. Maintain detailed and accurate records of all customer interactions using CRM tools. Meet or exceed sales targets and performance metrics. Stay updated on product offerings, regulatory requirements, and market trends. Follow up with potential clients to answer questions, handle objections, and close sales. Ensure compliance with all company policies and insurance industry regulations. Participate in ongoing training and development to enhance product knowledge and selling skills. Requirements Requirements Matric, Clear ITC and clear criminal record FAIS (120 credits) and RE Qualifications Proven experience in GAP specialist role Strong understanding of customer service principles and sales techniques. 2+ years in the contact centre industry Key Skills & Competencies: Excellent verbal and written communication skills. Active listening and strong interpersonal skills. Ability to build trust and rapport with clients. Goal-oriented and self-motivated. Strong negotiation and closing abilities. High attention to detail and organizational skills. Comfortable working in a fast-paced, target-driven environment. Proficient with Microsoft Office and CRM systems. Benefits Benefits Competitive base salary plus commission. Comprehensive training and ongoing support. Career development and advancement opportunities. Dynamic and inclusive remote work environment. Employee wellness and health benefits. I'm interested