General Virtual Assistant for Consulting in Florida

Job Description This is a remote position. Our client is a dynamic and growing business support service provider with over two years in operation, known for helping entrepreneurs and small business owners streamline their operations. With clients ranging from physicians to coaches, their mission is to enable businesses to scale effectively through strategic virtual assistance. Requirements Responsibilities Email Management : Organize and manage high-volume inboxes, ensuring timely responses and cleanup. Course & Program Support : Assist in the creation of course materials (Canva, PowerPoint), and manage communications and follow-ups for webinars, coaching programs, and small group sessions. Billing & Account Cleanup : Resolve billing issues, verify charges, and merge or clean up duplicate accounts. File Organization : Maintain and improve structure within Google Drive. Client Follow-Ups : Conduct follow-ups with clients, especially in industries like medical aesthetics, dermatology, and healthcare. Inbound/Outbound Calls : Occasionally assist with client calls when needed, supplementing virtual receptionist support. SOP Implementation : Operate within established SOPs and assist in building new processes for scaling programs. Ideal Candidate Administrative Expertise : Proven experience managing email, calendar, and general admin tasks. Tech-Savvy : Comfortable using tools like ChatGPT, Gemini, Lm Notes, and other AI productivity apps. Software Proficiency : Skilled in Google Workspace, GoHighLevel (GHL), PowerPoint, Canva, and spreadsheets. Strong Communicator : Excellent written and verbal communication; prefers email and text for daily updates (Zoom for meetings). Experience in Consulting Support (preferred): Previous experience assisting business coaches or consultants is a plus. Proactive & Process-Oriented : Always looking to optimize workflows, accepts feedback, and drives efficiency. Independent & Reliable : Works well with minimal supervision after initial onboarding. Growth-Oriented : Interested in growing into an operations coordinator/manager role in the future. Benefits Attaching your resume is optional but highly recommended to ensure the information in your application form is accurate. A Loom video is required as clients may request it during the selection process. Be sure to complete the skill set section thoroughly—this is crucial for our internal system automation and ensures your application is processed efficiently.