German Billing Customer Service Representative

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Job Description:

This position communicates with customers in order to solve billing issues while providing excellent customer service. This position resolves discrepancies on shippers’ invoices, researches billing issues, makes adjustments as necessary, educates customers on billing services UPS offers, and initiates contacts (cross-functional and external) to resolve billing problems. The employee performs other tasks as necessary.

Below are some details on the role available:

• Working week Monday – Friday
• Full time 40 hours per week 8am -16.30pm
• Location – Citywest Dublin 24
• Working model – Hybrid 1 week per month on site in Citywest office & 3 weeks working from home in your Irish Location.

Training – is a 4 weeks classroom-based training group on site in Citywest followed by an additional 4 weeks working on site before the option of Hybrid working model . so could on site full time for the first 8 weeks)

Employee Type:

Permanent

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