German Customer Care Consultant

German Customer Care Consultant – Hybrid/Remote Romania

The Role: Support customers with account enquiries, transactions, and service-related requests while delivering an exceptional customer experience.

Language Requirement: German (C1/C2) with English (C1).

Work Model: Full-time, initially on-site in Bucharest with hybrid/remote options available after the training period, subject to performance.

Benefits

• Competitive salary package plus performance bonuses
• Sign-on bonus for new joiners
• Relocation support for international candidates
• Monthly meal allowance
• Medical subscription
• Wellbeing programs
• Hybrid/remote working opportunities after training
• Career development tools and ongoing professional support
• International and collaborative working environment
  
  

Key Skills

• German fluency
• Customer service
• Problem-solving
• CRM systems
• Communication skills