German-Speaking Customer Logistics Specialist

As a Customer Logistics Support Specialist , you'll play an essential role in helping customers throughout their delivery journey. This is more than a traditional customer service role – you'll gain exposure to the fast-paced world of logistics and supply chain operations while working closely with transport, warehouse, and delivery teams. What You’ll Do • Provide customer support for shipment and delivery enquiries via phone, email, and chat • Track parcels, investigate delivery issues, and coordinate resolutions with operational teams • Manage customer cases, delivery amendments, and records while ensuring timely, professional service