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German Speaking Customer Support Representative | Braga, Portugal - €1.055 A Month
- Hiring from
- Portugal
- Work type
- Hybrid
- Posted
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Overview
Location: Braga, Portugal (Hybrid)Schedule: Monday – Friday, rotational shifts between 07:*******:00Language: Advanced level of German requiredWhat You'll Do
Assist customers with inquiries related to meal cards and employee benefit accountsSupport users with payments, balances, card usage, and platform accessHandle requests via phone, email, or digital channelsAccurately document customer interactions in internal systemsProvide professional, empathetic, and solution-oriented supportCollaborate with internal teams to improve service qualityWhat We're Looking For
Strong communication and customer service skillsAbility to solve problems and provide clear solutionsComfortable working with digital systems and CRM toolsOrganized and able to handle multiple tasks efficientlyTeam-oriented mindset with a professional attitude toward customersPrevious experience in customer support or service roles is a plusSalary & Benefits
Base Salary: €1,055 gross × 14 monthsPerformance Bonus: €80/month × 12 monthsMeal Allowance: €7.63/dayBraga Position Bonus: €20/month × 12 monthsWelcome Bonus: paid in 12 monthly installments during the first yearAdditional Benefits
Permanent contract (3-month trial period)Hybrid work model in BragaHealth insurance from day 1 (fully covered after 6 months)Paid training for the projectCareer development opportunitiesWork Authorization Requirements
Candidates must have valid documentation to work in Portugal, such as:EU ID / EU citizenshipPortuguese residence cardManifestação de InteresseValid Type D work visa with AIMA appointment scheduled + NIFExpired Type D work visa with AIMA appointment already attended + NIFApply now
and start your career in a global customer experience environment supporting a major employee benefits platform.
Send your CV to
or use the application form.
#J-*****-Ljbffr
Location: Braga, Portugal (Hybrid)Schedule: Monday – Friday, rotational shifts between 07:*******:00Language: Advanced level of German requiredWhat You'll Do
Assist customers with inquiries related to meal cards and employee benefit accountsSupport users with payments, balances, card usage, and platform accessHandle requests via phone, email, or digital channelsAccurately document customer interactions in internal systemsProvide professional, empathetic, and solution-oriented supportCollaborate with internal teams to improve service qualityWhat We're Looking For
Strong communication and customer service skillsAbility to solve problems and provide clear solutionsComfortable working with digital systems and CRM toolsOrganized and able to handle multiple tasks efficientlyTeam-oriented mindset with a professional attitude toward customersPrevious experience in customer support or service roles is a plusSalary & Benefits
Base Salary: €1,055 gross × 14 monthsPerformance Bonus: €80/month × 12 monthsMeal Allowance: €7.63/dayBraga Position Bonus: €20/month × 12 monthsWelcome Bonus: paid in 12 monthly installments during the first yearAdditional Benefits
Permanent contract (3-month trial period)Hybrid work model in BragaHealth insurance from day 1 (fully covered after 6 months)Paid training for the projectCareer development opportunitiesWork Authorization Requirements
Candidates must have valid documentation to work in Portugal, such as:EU ID / EU citizenshipPortuguese residence cardManifestação de InteresseValid Type D work visa with AIMA appointment scheduled + NIFExpired Type D work visa with AIMA appointment already attended + NIFApply now
and start your career in a global customer experience environment supporting a major employee benefits platform.
Send your CV to
or use the application form.
#J-*****-Ljbffr
