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Gift Aid Compliance & Engagement Manager

Salary
£30K–£35K
Hiring from
United Kingdom
Work type
Remote
Posted

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£30,000 - £35,000 per annum plus benefits

Reports to: Gift Aid Processing and Operations Manager

Department: Finance, Governance and Assurance

Contract: Fixed Term Contract until January 2028

Hours: Full-time 35 hours per

Location: Home-based

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 23 November 2026 23:55

Recruitment process: Competency based interview



At Cancer Research UK, we exist to beat cancer.

We are looking for a proactive and organised individual to join us as Gift Aid Compliance Manager. You will partner with a variety of internal & external stakeholders whilst leading on Gift Aid projects, policies, and procedures.

Cancer Research UK (CRUK) and our Finance functions are evolving. We have recently brought together our Finance, Corporate Resources, and Technology directorates as part of our operational transformation to become the hub for operational management and agile ways of working.

We’ve brought together our two main Gift Aid teams to create a centralized approach and more efficient Gift Aid processes. We’re looking for a Gift Aid Compliance & Engagement Manager to partner with various business areas to maintain and support robust governance and compliance across all areas.

In this role, you will be responsible for leading a range of projects, including Retail Gift Aid Annual Statement activity, to engage staff and supporters with the Gift Aid scheme and maximise income.

You don’t need to have worked with Gift Aid previously, but we do want you to have an awareness of what it is and the impact it can have on charities. It you are proactive, a strong communicator, someone who can motivate themselves when working autonomously and can bring some experience on leading and delivering projects, then you can be a valuable part of the UK’s largest Cancer Research charity and help us beat cancer sooner.

What will I be doing?

· Responsible for driving awareness and engagement of Gift Aid across the CRUK shop network, supporting with growth in income/conversion and ensuring compliant processes by working closely with Lead Area Managers and operational teams

· Responsible for the maintenance and development of the centralised Gift Aid Sharepoint site including induction and training materials to support internal awareness and understanding of Gift Aid

· Be proactive in the identification of opportunities to maximise Gift Aid awareness and income;

· Ensure Gift Aid policy and procedures are easily accessible to staff and followed correctly across CRUK and in the shops,

· Day to day contact and management of key suppliers (e.g. EDM) and external stakeholders

· Drive and support best practise in compliance and governance

· Lead the planning, delivery and evaluation of Annual Statement activity including monitoring budget, managing cross-organisation stakeholders and delivery of a robust evaluation process

· Support on discrete projects in line with the Gift Aid strategy, supporting and deputising for the Senior Manager where required

What skills will I need?

· Excellent written and verbal communication skills communication skills, with the ability to act as the day-to-day point of contact on behalf of the Gift Aid team for those within CRUK and/or external stakeholders, including regulatory bodies

· Strong engagement skills, able to distil complex information and effectively communicate specialist advice and guidance in an accessible way to colleagues and teams

· Experience of working with cross-organisational stakeholder teams, with the ability to build collaborative relationships and influence stakeholders

· Able to deliver on projects often involving ambiguity, can set and meet deadlines whilst maintaining strong attention to detail and effectively managing expectations

· Experience of being proactive in identifying opportunities for improvement in processes, outputs and approach in order to meet strategic goals

· A self-starter with proven ability to work autonomously and use own initiative with a solution focused approach to deliver

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Please note that applications can’t be edited once submitted.

Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.

For more information on this career opportunity please visit our website or contact us at recruitment@cancer.org.uk.

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact recruitment@cancer.org.uk or 020 3469 8400 as soon as possible.

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

About Us

We’re the world’s leading cancer charity, dedicated to saving and improving lives with our research.

We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information.

We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments. Find a purposeful career that will empower you to grow and collaborate with like-minded experts.

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