GILDJP000MCG01 : IT communication specialist Not Avail for W2 Ref

IT Communications Specialist

Gilead Contingent Workforce Program -- Contract Assignment

We are looking for a Senior IT Communications Specialist to drive various IT initiatives and Customer Success & Enablement (CSE) team priorities by preparing change management activities and end user communications through various channels. Supports listening and measurement activities for the IT CSE team.

Assignment location and hours

- On site at the Gilead Business Services Center (GBS) in Raleigh, NC

- Onsite 2-3 days per week on Tuesday, Wednesday, and/or Thursday

- Remote workdays on Monday and Friday

Assignment direction

Direction, guidance and alignment will come from:

- IT CSE Leader based in Raleigh

o Assignment hiring manager, daily/weekly work and time approval

- IT CSE Lead based in Raleigh

o Weekly priorities and long term planning of change management and communications deliverables for key initiatives/projects

Assignment deliverables

- Support the planning, project management and stakeholder engagement for a range of IT projects and initiatives requiring change management and communications support.

- Basic technical content writing and editing supporting the creation of IT-related news articles, company social media posts, website content, video scripts, and other written content items as needed.

- Generate creative and innovative ideas for articles and content that will resonate with target audiences and help achieve goals for IT Communications.

- Support various listening and/or measurement activities for the CSE team with the voice of the customer (employees) annual survey and/or metrics to capture adoption outcomes.

- Apply strong detail-orientation with a focus on delivering high-quality writing pieces that show a keen awareness of content tone, clarity, accessibility, stakeholder needs, and actionable relevance to target audiences.

Assignment qualifications

- Bachelor’s Degree required, with a major in communications, journalism, business or social sciences preferred.

- 3+ years’ experience required in internal or external communications for large audiences.

- Exceptional writing and copyediting skills required, Generative AI and technical writing skills are a plus

- Corporate or other social media posting experience required

- Fluency with IT, technology, or technical subject matter required

- Technology interests, hobbies or passions strongly preferred

- Hands-on content management and content strategy experience a plus

- Experience maintaining content calendars

- Search engine optimized (SEO) writing experience a plus