Global Benefits Manager

We are looking for a Global Benefits Manager to join our Life Sciences & Healthcare Division in the United States. This is an exciting opportunity to help build a competitive, compliant and scalable benefits capability for a global workforce. The role combines U.S. benefits programme management, operational delivery, vendor partnership, analytics and employee experience, while supporting global benefit reviews, local-market benchmarking and cross-border initiatives.

You will partner closely with People Operations, HR Business Partners, Payroll, Finance, Legal, Procurement, Communications, regional People teams, brokers, carriers and administrators. A core priority will be leading the Annual Open Enrollment process from planning through post-enrolment reconciliation, including system configuration and testing, vendor readiness, employee communications, enrolment accuracy and issue resolution. We would love to speak with you if you have substantial U.S. benefits experience and can move confidently between strategic analysis and detailed execution in a fast-evolving global environment.

About You – experience, education, skills, and accomplishments

• 7+ years of progressive employee benefits or Total Rewards experience, including substantial ownership of U.S. benefits operations in a complex organisation.
• Demonstrated experience supporting Annual Open Enrollment, including project planning, communications, system testing, vendor coordination, enrolment audits and post-cycle reconciliation.
• Working knowledge of U.S. health and welfare, retirement, leave and benefits compliance requirements, including ERISA, ACA, COBRA, HIPAA, Section 125 and Form 5500.
• Experience with HRIS and benefits administration platforms.
• Strong analytical and financial acumen, with the ability to interpret claims, utilisation, cost and participation data and turn findings into actionable recommendations.
• Advanced Excel skills and experience working with large, detailed data sets and producing clear operational and leadership reporting.
• Strong project-management capability, attention to detail and the ability to manage interdependent workstreams against fixed deadlines.
• Clear, employee-centred written and verbal communication skills, with sound judgement when handling sensitive information and escalated issues.
• Ability to work independently and collaborate effectively across cross-functional and global teams.
• Bachelor’s degree in Human Resources, Business, Finance or a related field, or equivalent relevant experience.

It would be great if you also have . . .

• Experience supporting benefit programmes across multiple countries, including market benchmarking, renewals or global governance activities.
• Proven vendor-management experience, including renewals, performance management, contract review, requests for proposal and implementations.
• Experience in a global technology, life sciences, information services or other knowledge-based organisation.
• Experience supporting mergers and acquisitions, carve-outs, divestitures, integrations or stand-up environments.
• Experience supporting benefit programme design, global minimum standards or country benefit inventories.
• Exposure to UKG, SharePoint or similar HR, benefits administration and employee-content platforms.
• Experience developing repeatable processes, standard operating procedures, controls and reporting in a growing organisation.

What will you be doing in this role?

• Manage the end-to-end administration of U.S. health and welfare, retirement, life, disability, FSA/HSA, commuter, wellness and voluntary benefit programmes.
• Lead the planning and execution of Annual Open Enrollment, including governance, timelines, vendor coordination, system configuration, testing, communications, enrolment monitoring, audits and post-cycle reconciliation.
• Serve as an escalation point for complex eligibility, enrolment, claims, leave and benefits-related employee issues, partnering with vendors and internal teams to drive timely resolution.
• Partner with Payroll, HRIS and vendors to maintain accurate deductions, employer contributions, eligibility rules, integrations, data interfaces and reconciliations.
• Coordinate global benefits and compliance reviews across priority countries, balancing global principles with local statutory, market and workforce requirements.
• Conduct benefit benchmarking and gap analyses, and support global minimum standards, governance frameworks and country benefit inventories.
• Manage broker, carrier and administrator relationships; monitor service performance, claims experience, utilisation, employee feedback and contractual commitments.
• Support renewals, market reviews, requests for proposal and vendor implementations, including financial evaluation, recommendations and change management.
• Track fees, plan trends and key performance indicators, translating findings into clear recommendations for People and Finance leadership.
• Support compliance activities, notices, filings, audits and documentation in partnership with Legal, vendors and external advisers.
• Develop employee-centred communications, decision-support tools, FAQs and manager resources that improve understanding and confidence.
• Build repeatable processes, controls and reporting, and support benefits work related to acquisitions, integrations, divestitures, reorganisations and other workforce transitions.

About the Team

The People and Total Rewards team is building benefits infrastructure that employees can navigate with confidence and that leaders can rely on for disciplined execution, sound governance and decision-quality insight. The Global Benefits Manager works at the centre of People Operations, HR Business Partners, Payroll, Finance, Legal, Procurement, Communications and regional People teams, while partnering closely with brokers, carriers and administrators.

Together, the team is focused on delivering an accurate and well-managed Annual Open Enrollment cycle, reliable payroll and vendor interfaces, responsive issue resolution, stronger visibility into global benefit programmes and costs, and scalable processes that balance employee value, compliance and financial sustainability.

Hours of Work

This is a full-time, remote position based in the United States, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.

Equal Opportunity

NewCo is committed to creating an inclusive workplace and providing equal employment opportunity. Employment decisions are based on business needs, role requirements and individual qualifications, consistent with applicable law. Reasonable accommodations are available for qualified applicants and employees with disabilities.