Global IT Project Manager

The Company DTiQ is a leading provider of intelligent video, data analytics, remote audit, and drive-thru performance solutions for multi-unit restaurants, retailers, and convenience stores. Built on more than 25 years of industry leadership, DTiQ’s SaaS platform integrates video, POS and operational data, AI-powered insights, exception management, and expert review to help operators reduce loss, improve execution, and act in real time. Serving more than 32,000 locations and 2,600 clients around the world, DTiQ helps leading brands turn store-level visibility into measurable business outcomes. We are proud to offer a collaborative, inclusive, and growth-oriented work environment where employees are encouraged to learn, develop new skills, and build long-term careers. For more information on DTiQ visit our website ( www.dtiq.com ) or our LinkedIn page ( www.linkedin.com/company/dtiq ). Global IT Project Manager Location: Philippines (Remote) Reports To: Global Head of IT Compensation: PHT up to 140,000 per month The Role DTiQ is looking for an organized and proactive Program Manager to help drive strategic technology projects across our global organization. In this role, you'll partner with technical teams and business leaders across the Asia-Pacific region, Europe, and North America to coordinate projects, remove roadblocks, and ensure critical initiatives are delivered successfully. This role is ideal for someone who enjoys turning ideas into action, thrives in a collaborative environment, and takes pride in keeping projects organized, transparent, and moving forward. As our Program Manager, you'll serve as the central coordination point for global IT initiatives, ensuring projects remain aligned, organized, and on schedule. Your responsibilities will include: Coordinate multiple IT projects from planning through successful delivery. Gather, analyze, and document business and technical requirements from stakeholders across the organization. Create and maintain project backlogs, user stories, acceptance criteria, and technical documentation using Jira and Confluence. Partner with Infrastructure, Security, Software Development, Business Applications, and other technical teams to coordinate priorities and project execution. Monitor project progress, identify risks, dependencies, and blockers, and proactively drive resolutions. Facilitate project meetings, status updates, action items, and executive reporting. Support enterprise Information Security and ISO 27001 initiatives, including activities related to our Information Security Management System (ISMS). Ensure projects remain aligned with business priorities while maintaining high standards of quality and accountability. Build strong relationships with stakeholders across multiple countries and time zones. Please note: This is a Program Management and IT Project Coordination role. It is not a software development position. What We're Looking For Required Qualifications 3+ years of experience in Program Management, IT Project Management, or Project Coordination. Strong hands-on experience using Jira and Confluence. Experience coordinating multiple concurrent technical projects. Experience working with globally distributed teams. Strong business analysis and requirements gathering skills. Excellent organizational, planning, and project coordination abilities. Outstanding written and verbal English communication skills. Ability to manage multiple priorities while maintaining exceptional attention to detail. Preferred Qualifications Experience supporting any of the following would be an advantage: Information Security Governance or Compliance programs ISO 27001 Information Security Management Systems (ISMS) The Person Who Will Thrive in This Role We're looking for someone who: Takes ownership and follows through on commitments. Works independently while collaborating effectively with global teams. Thinks proactively, identifies risks early, and removes obstacles before they become issues. Asks thoughtful questions to ensure requirements are complete and well understood. Builds trust with both technical and business stakeholders. Enjoys bringing clarity, structure, and organization to complex initiatives. Maintains a positive, solutions-focused approach in a fast-paced environment. Working Hours This role supports a global IT organization with colleagues across the Asia-Pacific region, Europe, and North America. To promote collaboration while maintaining a healthy work-life balance, this position requests working hours of 9am -5pm PHT four days a week and one day a week from 3am – 11am PHT to collaborate with the US West Coast. Why Join DTiQ? At DTiQ, you'll have the opportunity to work with talented professionals across multiple continents while helping deliver technology initiatives that support thousands of customer locations worldwide. You'll enjoy: Meaningful work with global impact Collaboration with international teams Exposure to enterprise IT and cybersecurity initiatives Opportunities to expand your technical and project management expertise A supportive, collaborative, and inclusive team environment A predictable work schedule with weekends off If you're passionate about organization, collaboration, and delivering successful IT programs in a global environment, we'd love to hear from you.