Global Partner Programs Manager - DK

Global Partner Programs Manager – Global Channel Be the key to driving commercial growth through Milestone’s distribution and channel partners! The Global Partner Programs Manager is responsible for designing, governing, and continuously improving Milestone's global partner programs across both distribution and channel partners. Reporting to the Senior Vice President, Global Channel Sales, this role ensures the operational framework, policies, tools, and programs enable partners worldwide to successfully grow the business. This role leads the global Partner Programs team responsible for administering partner programs, maintaining operational excellence, and driving consistent execution across regions. Working closely with regional sales leadership, marketing, finance, operations, and enablement, the Global Partner Programs Manager ensures partner programs remain scalable, efficient, and aligned with Milestone's commercial strategy. Success in this role is measured by the effectiveness, adoption, and continuous improvement of Milestone's global partner ecosystem. As a Milestone employee, YOU are the key to our success. Join our growing team and help shape the future of our channel partner ecosystem. Location: We are looking for a Global Partner Programs Manager to work hybrid out of our Copenhagen office. Responsibilities: Global Partner Program Strategy & Governance Develop, maintain, and continuously improve Milestone's global partner programs across distributors, system integrators, resellers, and other strategic partner types. Define partner program structures, partner tiers, benefits, incentives, business rules, governance, and operational standards. Balance global consistency with regional flexibility to support local market needs. Regularly evaluate program effectiveness and recommend improvements that strengthen partner engagement and business performance. Partner Program Management Own the lifecycle of global partner programs from design through implementation and ongoing optimization. Manage annual program updates, partner requirements, program documentation, communications, and operational processes. Ensure partner programs remain aligned with Milestone's commercial strategy, product portfolio, and business priorities. Partner with regional sales organizations to gather feedback and continuously improve partner programs. Global Partner Operations Lead the global Partner Programs team responsible for day-to-day administration of partner programs. Oversee partner onboarding, program enrollment , certifications, partner tiers, rebates, incentives, Market Development Funds (MDF), compliance, and partner program administration. Establish scalable operational processes that improve efficiency and enhance the overall partner experience. Drive continuous improvement across partner systems, workflows, and service delivery. Performance & Business Insights Define and monitor key performance indicators that measure partner engagement, program adoption, operational effectiveness, and business impact. Analyze program performance and identify opportunities to improve partner productivity and operational efficiency. Present recommendations and business reviews to senior leadership based on program performance and market feedback. Cross-Functional Collaboration Partner closely with Sales, Marketing, Product Management, Finance, Global Sales Operations, and IT to successfully execute channel initiatives. Ensure partner programs support product launches, commercial initiatives, pricing strategies, and business transformation efforts. Act as the operational leader for global partner program execution across the organization. Professional Qualifications: Experience: Minimum of 7 years of experience in channel management, partner programs, channel or commercial operations within the software of technology industry. Experience designing, implementing and managing global partner programs within a technology organization. Demonstrated success leading cross-functional initiatives with multiple stakeholders and regions. Strong analytical and business acumen with experience using data to drive program improvements and business decisions. Excellent communication, stakeholder management, and influencing skills. Proven experience leading and developing high-performing teams. Strong project management, organizational, and change management capabilities. Bachelor's degree in Business , Marketing, or a related field preferred. How we support you: Individual development plan Trainings and certifications Flexibility Management support and regular pulse check survey Opportunities for cross- functional and cross- regional collaboration Social events and space to connect What we offer: The annual on-target earnings (OTE) for this position range from 750,000 to 850,000 DKK. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days' vacation, 10 days paid sick time, and 12 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy. All employees must complete a background check. Employees in fiscal roles are also required to undergo a credit check. All information obtained during these checks is handled confidentially and shared only with authorized personnel. Milestone is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. Call to Action Excited to join a team that values people and innovation? We encourage you to apply as soon as possible. Applications will be reviewed on a rolling basis, and the position will remain open until filled. Please apply on our website: www.milestonesys.com . About Us Milestone Systems is a leading provider of data-driven video technology software. Our portfolio includes XProtect video management software, Arcules video surveillance as a service, and BriefCam analytics. We amplify what organizations of any size can see, do, and achieve with video. Guided by our People First mindset—freedom, inclusion, and togetherness—we always consider our employees, partners, and communities in everything we do.