Global Program Director

Hudson Talent Solutions is a global talent advisory and workforce solutions partner, helping organizations find, attract, hire, and retain the talent they need to grow: smarter, faster, and more strategically.

Since 1999, we’ve partnered with organizations across the Americas, EMEA, and Asia Pacific to support every stage of the talent journey, from employer branding and sourcing strategy to recruitment delivery, workforce management, and transformation initiatives. Today, we deliver a full spectrum of integrated talent solutions powered by human expertise, intelligent technology, and deep market insight.

With more than 20,000 hires annually and support for hundreds of clients worldwide, our teams deliver scalable solutions tailored to each organization’s unique hiring goals, operational needs, and growth ambitions. From enterprise RPO and project recruitment to employer branding, talent advisory, and workforce optimization, we help organizations navigate an increasingly complex world of work with confidence.

Job Title: Global Program Director, Interview Scheduling

Location: United States, home based, with occasional travel

Contract: 1 year

At Hudson Talent Solutions, we embrace curiosity, think differently, and shape the future of talent.

The Role

Hudson Talent Solutions has been appointed by a global life sciences organization to take over interview scheduling across its worldwide hiring operation. It is a brand new program, built from the contract up, and we are looking for the person who will lead it.

This is a single point of accountability role. You will own the service, the team, the client relationship at program level, and the commercial performance of the account. You will stand it up from nothing and then run it, leading a team of seventeen people across six delivery hubs and reporting to our Global Managing Director, RPO.

Any offer is conditional on enhanced pre employment screening and on completing our client's own supplier onboarding and system access requirements. These take time, and we will be clear with you about what is involved before you accept.

What You Will Actually Do

• Build and lead a team of seventeen across six hubs and multiple time zones, covering more than twenty countries and eight languages
• Own delivery against contractual service levels, and be the person who explains it when they are missed
• Hold the senior client relationship, chair the governance forums, and be the voice of the program in front of an exacting and highly matrixed organization
• Own the commercial performance of the account, including monthly reporting, periodic performance and volume reviews, and the change control that keeps scope and price honest
• Take the program through mobilization into steady state, phase by phase, against fixed go live dates
• Grow the account. This is the first program of its kind with this client, and how it runs will decide what comes next
  
  

Who We Want

• You are credible with senior stakeholders and comfortable being the only person in the room accountable for the answer
• You stay calm and composed under pressure and bring structure and clear next steps when things get escalated
• You are commercially literate: you can read a services contract, hold a variance discussion, and spot scope drifting before it costs you
• You own the numbers before anyone asks for them, especially when they are going the wrong way
  
  

What You Bring

• Experience leading a multi country recruitment operations, RPO, or shared services delivery team of fifteen or more people across time zones, with real accountability for service performance
• Experience running to contractual service levels for a demanding enterprise client, including handling the conversation when the numbers went the wrong way
• A track record of mobilizing an account or program from signed contract to live service, with hiring, onboarding, and technology enablement all moving at once
• Experience in life sciences, pharmaceutical, or another regulated industry is a plus
• Experience delivering inside a client's own technology environment is a plus
• Exposure to high volume interview scheduling or interview operations is a plus
  
  

A Little Bit About Us

At Hudson Talent Solutions, we are reshaping the future of talent management. From executive search to strategic talent consulting, we deliver tailored, innovative solutions for organizations worldwide. Our team is collaborative, forward thinking, and dedicated to creating outstanding experiences for clients and candidates alike. We are proud to be an equal opportunity employer, celebrating diversity and fostering an inclusive environment for all.

This job description may have been enhanced using AI tools to improve clarity and formatting. All role requirements, responsibilities, and details are defined by Hudson Talent Solutions and remain subject to change based on business needs.