Global Quality Manager KCS (m/f/d)

Global Quality Manager KCS (m/f/d) It starts with opportunity. Careers at Knauf Ceiling Solutions Knauf stands for opportunity. We know that opportunity looks different to each person and we are proud that we see opportunity in everyone. This exciting role within the Technical Team for Grid, Metal, Safety & Quality could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are now looking for another team member to join us in Quality + Safety as Global Quality Manager KCS (m/f/d) . This role is particularly exciting because it combines our global quality strategy with a direct impact on customer satisfaction, compliance and sustainable business growth. At the same time, it offers the opportunity to drive improvements across all sites, shape international collaboration and play an active role in shaping not only quality but also key safety issues. What you’ll be doing: You will lead quality strategy, systems, and execution to support compliance and business growth. You will lead the quality strategy, systems, and execution to support compliance and business growth. The role has overall accountability for all aspects of Knauf Ceiling Solutions’ quality activities across Operations and warehouse locations, as well as indirect management of the Quality Responsible team members across the organization. This includes a strong focus on training, alignment, the implementation of best practices, collaboration and compliance with Knauf Group standards. You will be responsible for developing and implementing quality management policies, programs, and processes in line with business and Knauf requirements. A key part of the role is driving leadership engagement in quality and leading cross-functional collaboration to ensure effective claims management, thorough root cause investigation, and the implementation of appropriate countermeasures to maintain customer satisfaction. The position also includes responsibility for ISO 9001 compliance, audit facilitation with global site teams and suppliers, and the further development of quality systems and accreditations. In close cooperation with R&D, technical, supply chain, and purchasing teams, you will ensure product compliance, clear product specifications, and effective supplier quality management processes. Alongside the quality focus (80%), you will also contribute to selected safety responsibilities (20%), including monitoring and reporting safety KPIs, administering Global Knauf Group self-assessment results, and driving implementation of key safety initiatives across operational sites. What we’d love for you to have: You hold a Bachelor’s or Master’s degree in Engineering or a related technical field and bring at least 5–7 years of progressive experience in operations management with a strong quality focus. Experience in an international company is essential. You have solid knowledge of quality management standards, statistical tools, product compliance requirements, and supplier quality processes. You are a structured and disciplined professional with strong problem-solving skills and the ability to build effective relationships across functions and cultures. Excellent communication skills in English, both written and spoken, are required. You inspire others, develop talent, and create followership through credibility and engagement. Additionally you enjoy travelling to different contries and cultures; so travelling is important for this position (40% travel time). Interessted in a real challenge? Than we'd love to speak to you. We’ll provide: A varied, interesting and challenging role in an innovative company. You will join a dynamic international team in a modern work environment with flexible working hours. We will provide extensive training, a competitive salary and an attractive range of company benefits. You are based in Grafenau (Bavaria)/Germany . (Only for internal candidates: we are happy to review this position within our manufacturing locations). What happens next? We appreciate that your time is precious and applying for a new job can be a lengthy process - and we’ll get back to you ASAP. We are a global manufacturer of construction materials and within our Group, our 42,000 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment. Department Engineering Locations Grafenau Remote status Hybrid Grafenau About Knauf Ceiling Solutions Knauf Ceiling Solutions is a market-leading brand formed through the union of world-renowned Armstrong Ceiling Solutions and Knauf AMF in 2019. Headquartered in Munich, Germany, and supported by a team of experts around the globe, we design and manufacture an unparalleled portfolio of multi-material ceiling and wall system solutions with a commitment to quality, creativity, sustainability, and collaboration. With dedicated high-profile ceiling professionals in over 99 markets and 10 state-of-the-art production facilities across Europe and Asia, we work passionately to ensure that you have the optimal solution for your architectural and performance requirements. Our mineral, metal, wood wool, and wood design materials offer the highest standards in acoustics, light reflectance, safety, durability, and hygiene to suit a variety of market segments. Whether you’re creating a space for work, play, healing, or growing, our global teams provide local expertise to facilitate your project and elevate your interiors.